Hamdan Posted June 5, 2021 Share Posted June 5, 2021 Howdy! I've been using my Virtuoso (the regular one, not the SE) for quite a while now and it's been going great! I have a small issue with it, though, and that's the constant red LED even when fully charged. I'm using the latest iCUE 4 update and latest firmware. Is there a way to solve this issue? Again, the headset's working fine, it's the red LED that's always showing regardless of battery status. Thanks in advance. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Elito Posted June 8, 2021 Corsair Employee Share Posted June 8, 2021 Hi To soft reset your headset make sure your mic is plugged in: 1. Make sure your headset is currently unplugged. 2. Make sure your headset is powered on. 3. Hold the Mute button on the headset down for about 15 seconds. 4. Switch the headset to wired mode and then back to wireless mode. If issue continue Contact Support @ https://help.corsair.com/hc/en-us They can help you with this issue. Link to comment Share on other sites More sharing options...
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