Jump to content
Corsair Community

Virtuoso - Constant Red LED


Recommended Posts

Howdy!

 

I've been using my Virtuoso (the regular one, not the SE) for quite a while now and it's been going great! I have a small issue with it, though, and that's the constant red LED even when fully charged.

 

I'm using the latest iCUE 4 update and latest firmware. Is there a way to solve this issue? Again, the headset's working fine, it's the red LED that's always showing regardless of battery status.

 

Thanks in advance.

Link to comment
Share on other sites

  • Corsair Employees

Hi

 

To soft reset your headset make sure your mic is plugged in:

1. Make sure your headset is currently unplugged.

2. Make sure your headset is powered on.

3. Hold the Mute button on the headset down for about 15 seconds.

4. Switch the headset to wired mode and then back to wireless mode.

 

If issue continue Contact Support @ https://help.corsair.com/hc/en-us

 

They can help you with this issue.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...