cozmos Posted May 19, 2021 Share Posted May 19, 2021 (edited) I have 2 kits of Vengeance RGB Pro 3600 and one of them doesnt run on XMP Clocks. I just get weired errors and Bluescreens. I did my homework. One kit runs perfectly fine as it should and when switching to the other 2 -> Lambada. Kits are in the approved memory list of my motherboard. Asus X370 Maximus X Hero. Now Im trying to get it rma ed through the website but its been a week now and I get no response, just the "Request Received" eMail. Getting a bit impatient because Im rebuilding my PC at the moment. A bit of background story: I bought them in 2018, when I had a z170 Board but I couldnt get them stable at XMP clocks. I thought its because of the board and ended up running them on 3200, but not 100% stable. They still had some rare crashes but I was fine with it. (C18) Really bad for 500 bucks Rams and I should have sent them back but it is what it is. Now I was able to buy an z370 Board and an 9900k but I ran into serious problems when setting up XMP clocks again. After a full weekend of research ( dont blame me I thought it was because of the board :) ) I found the culprit. One kit isnt able to run at the XMP clocks. The good thing is I know a lot of Bios Codes now and nearly every setting in the Bios and what it does X_X Edited May 19, 2021 by cozmos Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted May 19, 2021 Administrators Share Posted May 19, 2021 Hi cozmos, please be patient with support as your oldest of 3 duplicate tickets was only created on Sunday. They've merged the tickets together so as not to create confusion. Link to comment Share on other sites More sharing options...
cozmos Posted May 20, 2021 Author Share Posted May 20, 2021 Ye, maybe I misunderstood the lifetime warranty. It just means you get it replaced in your lifetime :) Still no response. Hotline is dead. But ordering works somehow Link to comment Share on other sites More sharing options...
cozmos Posted May 21, 2021 Author Share Posted May 21, 2021 Got an response now. thx After a bit of discussion and me trying my best in english language I tested the sticks in memtest86 which took 4h!!! I dont have time for that... But in the end they seemed to be ok and the problem is motherboard related. I will check for bent pins of the CPU Socket tomorrow as I bought it second hand. Thanks for the support and sry for the hassle. Keep smiling and bye! Link to comment Share on other sites More sharing options...
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