Jump to content
Corsair Community

180 € keyboard is not working?

Recommended Posts

Hello guys,


I love corsair equipements and been a customer for almost 20 years.


I just bought a K63 wireless + lapboard for 180 € on amazon. The thing is simply not working. It works for few seconds, then stop, alternatively.


- I fully charged it,

- Tried to reinitialize it

- I set the dongle 10 cm from it with the usb cable.

- Tried to connect it directly with the cable

- Installed icue v4 and updated the drivers.


--> not fixed.


I've opened a ticket and didn't get reply for now. I am very surprised that such an expensive product could be defective. I've been using a 20 € Log**ech wireless keyboard for years and never had issues with it.


I see a lot of negative feedbacks online and it scares me. Should i return it to amazon while I can, or is there a chance to get it working?




Link to comment
Share on other sites

  • Corsair Employee

Hi Gilles,


We're very sorry to hear about the negative experience you're having with your K63 keyboard.


What is the ticket# for the request you've opened? I will have someone look at your ticket and help get things moving along for you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...