Virtuoso Mic Input Crazy Low

[autixm]

My Microphone was working fine 2 days ago but yesterday the mic just suddenly broke or something. I have no idea what happened because i haven't dropped my headphones or anything. The mic just stopped working. If i blow or speak very loud in the mic, my friends can barely hear me. I have also tested the mic on another computer and on my phone and it has the same problem. Is my microphone just broken or is it just a bug or something?

 

Edit: I have put microphone volume to max on windows, icue and discord.

Edited January 1, 2021 by autixm

[Corsair Albert]

Hi autixm,

 

Can you attempt a soft reset with your VIRTUOSO headset?

 

1. Make sure your headset is currently unplugged.

2. Make sure your headset is powered on.

3. Hold the Mute button on the headset down for about 15 seconds.

4. Switch the headset off and then back on.

5. Test your headset and see if the issue is resolved.

Edited January 8, 2021 by Corsair Albert
Updated steps

[autixm]

I have tried all that and it still doesn't work. I actually resetted my windows after i made this thread and it fixed my mic, but now i got the same problem again. The mic was working perfectly yesterday and today when i woke up, it just had the same problem. I have no idea what to do.

[autixm]

Does anyone know, if installing older version of windows would help?

[autixm]

Today my mic started working again. I dont know what is happening with my headset.

[Corsair Albert]

Strange. If you haven't already, I suggest opening a ticket at https://help.corsair.com, our support team may be able to provide some insight/troubleshooting guidance.