deoicl-imaging Posted April 25, 2005 Share Posted April 25, 2005 I have two 512 modules on my computer. This systems has been working in the past. In the last couple of days, the system would hang during startup up to a point where the computer no longer POST. I remove both module and only installed one module at a time. I found that one of the module may have gone bad; the system works fine without it. I'm about to fill in the RMA request form but it seems I need two infos: 1 the Corsair memory module part number; there are three sets of stickers with number, how do I identify which is which? 2, a ticket number from the RAM Guy. Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 25, 2005 Corsair Employee Share Posted April 25, 2005 (How To Read the Memory Label) And the Forum Post Number: #187152 is at the top of your post. Link to comment Share on other sites More sharing options...
deoicl-imaging Posted May 6, 2005 Author Share Posted May 6, 2005 I have not gotten any kind of response for my request for an RMA. I've filled in the online form and had emailed warranty@corsairmemory.com on May 2nd with the rma_request.xls form and not even an email response or receipt acknowledgement has been made. What else do I need to do here to get a replacement ram? Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 6, 2005 Corsair Employee Share Posted May 6, 2005 You can call them at 888-222-4346 and dial "0". Link to comment Share on other sites More sharing options...
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