Request Assistance

[dbmaven]

Motherboard Manufacturer and Model: MSI K7T266 Pro2

BIOS Revision Number (if known): A6380VMS V3.5

CPU/Speed: Athlon XP 1800+

Power Supply Brand and Wattage: Antec 400W

Operating System: Win XP Pro

 

edit: System is protected by a 1Kva UPS system

 

RAM: 2 x 256 XMS2400

Problem Stick: CM64SD256-2400C2

On the PCB: CORSAIR 50-00107 Rev A1

On an orange sticker: 145-300 109602

 

Problem: Started getting occasional BSODs about a week ago. Diagnostics led me to believe boot drive was either going bad or had a fouled up sector. Ran drive diagnostics - no issues.

System would boot to Windows then hang loading startup items. Safe mode indicated on System screen that it only had 256mb of memory? Hmmm.

 

Removed one stick - POSTs fine and starts to boot to Windows.

Swapped sticks - no post. Infinite series of 3 beeps. MSI D-LED indicates "memory module damaged or not installed properly". Swapped to each of the other slots with same result.

 

Memory purchased 10/18/2001 from Newegg - too old to RMA through them.

 

Next steps for an RMA?

 

Thanks in advance.

[RAM GUY]

Lets get both of your modules replaced, so they macth. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

[dbmaven]

Lets get both of your modules replaced, so they macth. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

 

Great! I will complete the RMA form online and reference your post.

 

Thanks for your reply.

 

Regards,

 

*dbmaven*

[RAM GUY]

NP, please let me know when you get the new modules.