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K70 LP issues with iCUE


fmalucard
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I purchased a K70 low profile keyboard and have been having some issues with it on iCUE:

 

https://imgur.com/a/mZBU55B

 

Very often the software stops registering the keyboard, and I am unable to make any settings changes. The profiles do not load up when I play a game, such as Diablo 3. Also, the LEDs stop cycling through the colors (they "freeze" in non-static lighting settings).

 

I've tried the following to fix it, but nothing works unless I unplug the USB cable and plug it back in:

 

Restarted iCUE service

Updated firmware

Force closed and re-opened iCUE

Uninstalled and reinstalled iCUE (including the driver)

Updated iCUE to the latest version

 

I should also mention that I was able to reproduce the issue with 2 different PCs. What can I do to resolve the issue?

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