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Virtuoso Technical Difficulties


whoskevin
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So I just purchased the Virtuoso rgb wireless. Plays game sounds great, better than I would have expected. Problem is I get zero audio from Netflix or Amazon, but I get one single video with audio from YouTube. If I click the next video or I let it run to the next video my audio stops. I know, its weird. I've updated the firmware on both the dongle and the headphones as well as updated iCUE. Still no clue on how to fix it. Any ideas, or should I just return them?
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