itsdatboiiiii Posted October 21, 2019 Share Posted October 21, 2019 Not sure why. Not installing the software whatsoever. Telling me that i have error code [1]. here's the log file info below to check and see what's going on with my installation, as i cannot tell what is exactly going on with the failure to install. Please someone help me fix this, as it is a surprise for my girlfriends first gaming computer. LOG FILE INFO: msi.log Link to comment Share on other sites More sharing options...
DevBiker Posted October 21, 2019 Share Posted October 21, 2019 Do you have an earlier version of iCUE installed? The log seems to indicate that an uninstall of a previous version failed. Link to comment Share on other sites More sharing options...
tnuk Posted October 21, 2019 Share Posted October 21, 2019 Got flagged for an update upon app boot. Started update, downloaded fine and then bugged on the driver install. System froze up so had to reset. Upon boot, the driver still would not complete the install and froze my system again. Had to start in safe mode. iCue not discoverable in program and features. Had to go directly to file location and delete. Going to try previous version until current patch is patched :/ Link to comment Share on other sites More sharing options...
itsdatboiiiii Posted October 23, 2019 Author Share Posted October 23, 2019 i do not. however, a previous version i tried to install did fail, and shutdown my system instantly. very weird. now i cannot install at all.\ Link to comment Share on other sites More sharing options...
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