k95 rgb platinum White lighting looks like light red...keycap problem?

[CyberFerno]

Hi, so according to the title, the white backlighting on my keyboard looks like a light shade of red. I don't think this is a problem with iCue. This is because when I took the keycaps off, I see that a red LED is allowed to show through because of the white color. I'm using the keycaps that came with my keyboard. Is the problem caused because the font is so large? If so, do y'all know of a replacement set with macros with a smaller font? Thanks!

[Corsair Hotpot]

Hi,

 

Can you create a support ticket so our technical support team can help you out? I'd like them to see a picture of the LED to see what the issue is. Thanks.

 

support.corsair.com