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Corsair Community

Corsair Hotpot

Corsair Employees
  • Posts

    407
  • Joined

Reputation

10 Good
  1. Glad to hear you fixed the issue. Clink doesn't handle HIDs so it might be another RGB software trying to communicate with it. Also certain games or wallpaper engine try to communicate with our keyboards as well.
  2. Hi guys, I've brought this up a while back with our validations team to see if they have seen this issue with our testing in house. Unfortunately they haven't. If you haven't please make a support ticket so they can request for system information to help find a solution. If we can't replicate the issue we don't have a way to fix it sadly.
  3. Hi guys, A few things to try: 1. Make sure you have the latest chipset and USB drivers installed from your motherboard manufacture. 2. Try a different USB port on a different stack 3. RMA the unit to see if you have this issue with a replacement
  4. Thanks for your feedback! To kind of follow in what Henry stated before, it's a long shot still. While we know people have interest, it's not enough demand in the general market for these kinds of keyboards.
  5. Have you made a support ticket regarding this issue? I'm surprised you would have this issue on 3 different mice and on different systems. The only thing I could think of is if you have other wireless device near by or a wireless router that is kicking the harpoon out of its channel.
  6. Thanks for your feedback! I can agree with you it is nice to have the left and right on the middle click having used a G600 MMO once before...It's something we've even brought up in house already but I'm always willing to let them know when people also ask for or show interest for certain designs and features.
  7. Can you try using a different USB port on the system? If that doesn't work, try making a support ticket and we can have you manually flash the latest firmware file.
  8. Hi Emarelda, What version of CUE are you running? Have you checked for a firmware update on the Polaris?
  9. Thank guys for the feedback! We definitely have brought this attention to our team here. Hopefully it can get enough traction :)
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