k95 rgb platinum light problem

[Native7i]

There was a flickering issue with left CTRL, Windows,ALT button lately. This is how it started.

 

Now 2 days later windows button doesn't even light up anymore. Number 6 in number row has flickering green and no any other colors. And 1 to 8 in number row [ ] \ left control, ALT ESC and space keys light up but not blue color on them and has flickering issue. Flickering happens with color changing profiles and not with solid color profiles.

When set to solid color, most of malfunctioning keys shows wrong colors.

 

If I set to single color on any malfunctioning single key, somewhere else dim lit up keys randomly pops up.

 

Sometimes very randomly windows and 6 key shows red color with flickering.

 

Tried clean install icue and force firmware update with no luck.

Here is a log file zip https://www.dropbox.com/s/ytynaeoea91lztq/K95%20Platinum%20log.zip?dl=0

 

I got this keyboard by winning Corsair quiz and I don't know if I'm eligible for RMA if its hardware problem. Hope it ainta hardware, because I'm living outside USA and used mail forwarding to get it to me.

Thanks.

[Corsair Hotpot]

I recommend making a support ticket so our Tech Support team can help troubleshoot this further. If you can provide them with how you got the keyboard and which event you should be eligible for an RMA.

[Native7i]

This is where I it.

 

https://www.facebook.com/CORSAIR/posts/2209974735709269

 

I made a support ticket.

Thanks.