snail Posted February 21, 2005 Share Posted February 21, 2005 Hi - the link for technical support in the stick regarding bad parts doesn't work and since I need either a tech support number or a ram guy number I figured I'd post here. I ordered a kit of VS1GBKIT400 - actually I'm not sure if they were the VS1GBKIT400C3 or not (i'm at work not home) - last october. After installing the modules I notice that certain programs would consistently cause errors in windows xp and give messages regarding memory exceptions or something. I switched the memory back to my previous set and the errors disappeared. Since then I've delayed trying to get help but yesterday I decided to take the time to test the memory. I used Memtest86+. I ran the test on my existing KingMax ram and found no errors after 3 passes. I ran the test on the set of VS1GBKIT400 in dual channel mode and found 90 errors before completing the 2nd test of the first pass. I reran the test on each stick of the VS1GBKIT400 kit and found that while one completed without errors through 2 passes, the second was continually giving errors on every test in the pass. Now, I'm going to get an RMA for the kit, but my question is - do i return ONLY the defective stick? or do i return the full kit since it is package to begin with? Thanks in advance Sunil Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 22, 2005 Corsair Employees Share Posted February 22, 2005 You can just send the failing module. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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