Spaztm Posted February 28, 2018 Share Posted February 28, 2018 Hello guys , firstly sorry for my bad english. I got my new Corsair Void RGB USB and i got background noise when i use on %50 or more volume setting. I tried all corsair utility engine versions and nothing change. I dont know what can i do more. Any idea ? Thank you ^^ Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted March 1, 2018 Corsair Employee Share Posted March 1, 2018 Is the background noise occurring in all applications or in some? Also, do you have your Sidetone enabled or disabled in CUE? Try clicking the sidetone button in CUE under your Void Pro USB to disable it and see if that eliminates the noise. Link to comment Share on other sites More sharing options...
Spaztm Posted March 1, 2018 Author Share Posted March 1, 2018 I did it your options and nothing changed. And background noise occurring all applications yes. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted March 1, 2018 Corsair Employee Share Posted March 1, 2018 Have you tried moving the USB cable to different ports? Different PC/Laptop? Link to comment Share on other sites More sharing options...
Spaztm Posted March 1, 2018 Author Share Posted March 1, 2018 Yes i tried , same :( Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted March 5, 2018 Corsair Employee Share Posted March 5, 2018 Sounds like there might be a hardware issue with the headset. I would go ahead and put in a support ticket on our website, and one of our Technical Support staff will be able to help you out. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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