Jas100 Posted October 28, 2016 Share Posted October 28, 2016 I am running XMS3 6GB (3 sticks of 2GB) on a Gigabyte X58A-UD3R i7 930 I bought another 3 sticks of the exact same RAM and installed them in the 3 empty slots to make 12GB. CMX6GX3M3A1600C9 The system fails to boot, turns on but it just has a blank screen. Removed the 3 new sticks and everything is running fine. Did I miss something, or are the new sticks faulty? Thanks, Jas Link to comment Share on other sites More sharing options...
Jas100 Posted November 4, 2016 Author Share Posted November 4, 2016 Warning for all who choose to purchase Corsair products: "We do not guarantee our products to be compatible with themselves or work together unless they are sold in the same packet". Don't think that you will receive any kind of support if you would like to upgrade your product. You will get fobbed off if you write a ticket. :!: Link to comment Share on other sites More sharing options...
c-attack Posted November 5, 2016 Share Posted November 5, 2016 You broke one of the basic rules of memory selection -- don't mix memory kits. There is little chance your old kit was made from the same batch of semiconductor material as the one you just bought. Sometimes these things work out or can be tweaked into compliance, but it is not something for the average user. Tech support could have phrased it a less banal way, but what you needed to do was buy a 3 x 4GB kit of new DDR3 if you wanted 12GB. then discard the old set. Link to comment Share on other sites More sharing options...
Jas100 Posted November 5, 2016 Author Share Posted November 5, 2016 At least there is an answer in your answer. Thankyou for taking more time and care in your answer than the people on the payroll. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted November 7, 2016 Corsair Employee Share Posted November 7, 2016 You broke one of the basic rules of memory selection -- don't mix memory kits. There is little chance your old kit was made from the same batch of semiconductor material as the one you just bought. Sometimes these things work out or can be tweaked into compliance, but it is not something for the average user. Tech support could have phrased it a less banal way, but what you needed to do was buy a 3 x 4GB kit of new DDR3 if you wanted 12GB. then discard the old set. Yep, checked into the ticket and the answer above wasn't what was given. It was indeed said in a better way. At least there is an answer in your answer. Thankyou for taking more time and care in your answer than the people on the payroll. The response was just succinct, but it was exactly what needed to be said. Sorry if you're not satisfied with it. Link to comment Share on other sites More sharing options...
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