Iacopo Posted February 7, 2016 Share Posted February 7, 2016 Hi, I really need to get some fan mounting screws the 500r came with but are nowhere to be found in the shop. The case came with 16 of them but I installed 6 fans and couldn't find any screw that could fit my need and I assure you I've been looking for them in 5 different hardware stores. What can I do to get a hold on a bunch of this screws ? Many thanks. Link to comment Share on other sites More sharing options...
Toasted Posted February 7, 2016 Share Posted February 7, 2016 Put in a ticket and see if Corsair can sent out a 500R accessory box to you. Make sure you upload a picture of your invoice as proof of purchase. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
Iacopo Posted February 7, 2016 Author Share Posted February 7, 2016 Put in a ticket and see if Corsair can sent out a 500R accessory box to you. Make sure you upload a picture of your invoice as proof of purchase. https://corsair.secure.force.com/ Can I put in a ticket even if my warranty has expired ? I bought the case in 2011...I'll give it a try anyway, they've been very kind in the past sending me a front I/O panel free of any charge so you never know. Thanks. Link to comment Share on other sites More sharing options...
Toasted Posted February 8, 2016 Share Posted February 8, 2016 Yes you can but you may have to purchase the accessory box. Just making sure, you are after the fans screws seen here? http://www.corsair.com/~/media/Corsair/download-files/manuals/49-000049_revAB_500R_QSG.pdf Link to comment Share on other sites More sharing options...
Iacopo Posted February 8, 2016 Author Share Posted February 8, 2016 Purchasing is not the problem, finding them is...anyway it's them...fifth screw in the row...thanks a lot for the advice...really hope they answer me back and have some of these screws left... Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted February 8, 2016 Corsair Employee Share Posted February 8, 2016 I just checked inventory, we have a good amount of those kits in stock. You should be fine. Link to comment Share on other sites More sharing options...
Iacopo Posted February 8, 2016 Author Share Posted February 8, 2016 Hi, thanks for the reply. I got an answer from the customer service about the ticket I opened. They pointed me to this accessory box... http://www.corsair.com/en/corsair-carbide-granite-accessory-box As I've told the guys at customer care the photo doesn't include the screws I'm looking for that's why I didn't consider buying it in the past. Hope someone can confirm they are included or not. Link to comment Share on other sites More sharing options...
Iacopo Posted February 9, 2016 Author Share Posted February 9, 2016 Update: Okay, they told me the screws are included. Ordered two kits. Waiting ,fingers crossed, praying the patron saint of PC building. Link to comment Share on other sites More sharing options...
Iacopo Posted February 11, 2016 Author Share Posted February 11, 2016 Yes, yes and then again yes...I just received the package. I now have all the screws I need and then some. Thanks. Link to comment Share on other sites More sharing options...
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