Link doesn't see my h100i?

[Keltik]

I've just built a new system. And I connected the tiny digital link cable from the side of the h100i to the mini commander. But it doesn't show up in link?

 

I've tried reinstalling link but i cannot get it to be recognised.

 

From what I've read I don't need to use the USB on the h100i, just the link cable to the mini commander (which is connected to USB header). Is this right?

 

I'm running Windows 7. What can I do?

[Toasted]

Use the USB cable and check what firmware the H100i is on.

 

I think it needs to be on the latest FW (1.0.7?) for it to be detected when connected via a LINK digital cable.

[FScubaDiver]

Hi Keltik, I also built a new pc. I read a lot on the forum, but could not find the correct answer. The only solution I found was putting a mini usb cable into the cooler and the other site usb connector into an usb 3.0, NOT USB 2.0, connector. Now it works fine, also after re-boot. MS Win8.1 has some new USB futures for USB 2.0/3.0. http://blogs.msdn.com/b/usbcoreblog/archive/2013/02/19/supporting-d3cold-for-usb-devices.aspx

[Keltik]

Thanks guys. I unplugged and plugged the mini commander and h100i into different USB header a couple of times. I was literally giving up and about to reinstall Windows when it miraculously appeared in link. Occasionally it read 0 across all fans and pump on the h100i.. Not sure why. Also I have two gpu's in sli and it only reads one but theses aren't big issues, I'm just glad I've got my fan curves and led's working.

[DiRTDOG]

Anyone one found a fix? Im on Win8.1x6, latest CorsairLink and all my connections are secure and link is still not seeing my 100i

 

Thanks