ThePanduuh Posted September 7, 2017 Share Posted September 7, 2017 Hello all, I have a K65 RGB and I just upgraded the CUE software to the newest 2.16.87. The firmware is up to date on the keyboard. I have set all colors to a static red. The bug is in the windows lock button. I have it set to red when off, and green when on. When in windows, it works fine. When windows is "locked," or booting up, or logged out, the red turns to pink. I'm not sure why this is. Has anyone else encountered this issue? Anyone have a possible fix? Thanks for reading Link to comment Share on other sites More sharing options...
Comet 1626864951 Posted September 9, 2017 Share Posted September 9, 2017 I don't have a K65 RGB, but a K95 RGB, but perhaps they are similar enough to advise you. 1) Do you have your profile set as the default profile? 2) Do you have your profile set as a hardware profile? Link to comment Share on other sites More sharing options...
ThePanduuh Posted September 9, 2017 Author Share Posted September 9, 2017 yes. I only have one profile. So i made sure to put it in the "Default" profile and made sure to save it to hardware (the micro SD card looking thing). This new CUE is way more confusing than the old one. Seems unnecessarily confusing :( Link to comment Share on other sites More sharing options...
ThePanduuh Posted September 13, 2017 Author Share Posted September 13, 2017 Anyone? Seems to happen when CUE isn't "connected (ie when logging in from a reboot and CUE hasn't started yet, rebooting, powering up, or when the PC is "locked"). Seems that it isn't connected to the device the entire time, even though it's set as a hardware profile (clicked the little SD looking thing on the profile) it doesn't seem to use that ONLY for the windows Lock key. Link to comment Share on other sites More sharing options...
Toasted Posted September 14, 2017 Share Posted September 14, 2017 You will want to put in a support ticket with Corsair. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
ThePanduuh Posted September 15, 2017 Author Share Posted September 15, 2017 You will want to put in a support ticket with Corsair. https://support.corsair.com/ really? no one else is having this issue? are you saying this is purely my keyboard? I was having 0 issues on the previous version of CUE Link to comment Share on other sites More sharing options...
Toasted Posted September 17, 2017 Share Posted September 17, 2017 Putting a support ticket with Corsair does not mean no one else is having the same issue. It is better to have a Corsair representative help you resolve your issue without having to wait for other users to respond as well. Link to comment Share on other sites More sharing options...
ThePanduuh Posted September 17, 2017 Author Share Posted September 17, 2017 Downgraded to 1.16.42 and I'm having 0 issues. I'll keep my eyes peeled here for more stable builds of CUE 2. It seems to be a lot more ease of use focused, but there's a lot of little things that don't work properly and/or annoying to use. Needs more testing. Link to comment Share on other sites More sharing options...
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