Accelerator6 Posted August 25, 2016 Share Posted August 25, 2016 I have recently bought a Corsair H110i GTX Performance and had it installed and right after I went and downloaded the Corsair Link software to change my LEDs and to be able to control fan speed. After it was installed, I found no option of either LED or fan control, and when I checked in Options > Devices, none were showing :sigh!:. I want to clarify something - when I said I had it installed for me , I meant that I did not know how to install it myself and didn't want to do anything wrong while attempting to install it myself. Link to comment Share on other sites More sharing options...
red-ray Posted August 26, 2016 Share Posted August 26, 2016 Do your CL4 screens look the same as the ones link to from http://forum.corsair.com/forums/showthread.php?p=868249? Link to comment Share on other sites More sharing options...
Accelerator6 Posted August 26, 2016 Author Share Posted August 26, 2016 It looks like this on the Home tab: http://imgur.com/a/iBQQD Link to comment Share on other sites More sharing options...
red-ray Posted August 26, 2016 Share Posted August 26, 2016 OK, this is different and you may have a hardware issue. Is the H110iGTX listed on Devices and Printers or by Windows Device Manager? Are any errors reported? I would tell more if you did as follows. The SIV [uSB Bus], [Link Devices] and [Link Status] panels allow the root cause of many hardware issues to be determined and resolved. If you need help with a CL hardware issue I recommend posting these screen shots. Link to comment Share on other sites More sharing options...
Accelerator6 Posted August 26, 2016 Author Share Posted August 26, 2016 The H110iGTX is not listed on both, and I don't really know what to do if this is a hardware issue... Link to comment Share on other sites More sharing options...
red-ray Posted August 26, 2016 Share Posted August 26, 2016 Does the H110iGTX have power (are the fans spinning) and is it connected to a motherboard USB 2 header? Link to comment Share on other sites More sharing options...
Accelerator6 Posted August 26, 2016 Author Share Posted August 26, 2016 It does have power and fans are spinning, the Corsair logo is also on (in white). And because I was not the one to assemble it in my case (since I do not know and didn't want to cause any potential damage) I don't know where on the MB it is connected to. I would really appreciate if you would try to explain to me as simple as possible on where it is connected or where I should connect it. I really want to be able to control the fan speed and the Corsair logo color... Link to comment Share on other sites More sharing options...
Accelerator6 Posted August 26, 2016 Author Share Posted August 26, 2016 Ok, using the SIV program I managed to get this http://imgur.com/a/teLn3 Link to comment Share on other sites More sharing options...
red-ray Posted August 26, 2016 Share Posted August 26, 2016 Ok, using the SIV program I managed to get this http://imgur.com/a/teLn3 Good, but this does not help as Windows is not detecting the H110iGTX. Have a read of http://www.corsair.com/~/media/corsair/download-files/manuals/cooling/h110i_gtx_qsg.pdf and see if that helps to see how the USB connection needs to be made. You need to check if #6 Connect Pump to USB Header has been done. Basically we need to get the H110iGTX listed in Device Manager before CL4 or SIV will be able to report/control it. Link to comment Share on other sites More sharing options...
Accelerator6 Posted August 26, 2016 Author Share Posted August 26, 2016 My PC is currently shut down and I have opened the side panel, I see behind my GPU something that I think is a USB header and it says USB1, connected to it is something with green red and white wires. Link to comment Share on other sites More sharing options...
red-ray Posted August 26, 2016 Share Posted August 26, 2016 Can you post a photo? Link to comment Share on other sites More sharing options...
red-ray Posted August 26, 2016 Share Posted August 26, 2016 There needs to be a Corsair Hydro Series 7289 USB Device reported by Device Manager as below. Link to comment Share on other sites More sharing options...
Accelerator6 Posted August 28, 2016 Author Share Posted August 28, 2016 Sorry, I was a bit busy since I last posted. Here's what it looks like: http://imgur.com/a/khhsY (you can clearly see the what I was talking about that's connected to USB1) Link to comment Share on other sites More sharing options...
red-ray Posted August 28, 2016 Share Posted August 28, 2016 That cable has two rows of wires/pins and the H110iGTX USB cable only has one row. I suspect it's for the USB sockets on the front of the case. Is there a cable that looks like http://www.ebay.com/itm/262028789581 that is connected to the H110iGTX pump block? If not there should be as below. Is it still in the box? It needs to be connected to the F_USB2 header. Link to comment Share on other sites More sharing options...
Accelerator6 Posted August 28, 2016 Author Share Posted August 28, 2016 I think you're right, I couldn't find it in the box and I don't know where it might be. Is this just simply removing the GPU to be able to plug in the USB, connect the cable to the pump and then to USB2 and re-attaching the GPU? Also, I would appreciate it if you could give me more links besides eBay, I don't really know what to search to find it... Anyway thank you, I think I've found my problem. I'll post back here after I get the cable if I have any more problems. Link to comment Share on other sites More sharing options...
red-ray Posted August 28, 2016 Share Posted August 28, 2016 Is this just simply removing the GPU to be able to plug in the USB, connect the cable to the pump and then to USB2 and re-attaching the GPU? Also, I would appreciate it if you could give me more links besides eBay, I don't really know what to search to find it... Yes, just remove the GPU and then connect the cable. These cables are rather hard to come by and as you have failed to specify your location me giving you other links is not sensible. You could search for "mini usb to usb header" or "corsair h100i usb cable" Link to comment Share on other sites More sharing options...
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