sfirculitu Posted October 3, 2011 Share Posted October 3, 2011 i just bought a new H80 i dont remember when i dont have it 1 week and when i opened the box my radiator was like this http://img412.imageshack.us/img412/9072/img0831z.jpg http://img534.imageshack.us/img534/5737/img0835xp.jpg http://img28.imageshack.us/img28/2382/img0837tc.jpg That is the other way http://img196.imageshack.us/img196/958/img0834xq.jpg what should i do?? its there any problem i dont put it yet on pc just on psu to see if its working the fans are good and the pump working as well it make the sound like passin water and a vibrate its that normal right? Link to comment Share on other sites More sharing options...
sfirculitu Posted October 3, 2011 Author Share Posted October 3, 2011 so anyone answer me something about the fins if it is a problem? and the fans at least becuse i saw everbody has a problem.. my fans at the lowerst its low not even hear them and the middle its ok and at the max the rpm are more but not the fastest one.. and when it start it really takes highly rpms.. is that right yes and i told you them pump make that vibration or something that means is working? becuse i dont know and i dont have a cpu to see the temps on it and if its working right for the expirince i tell plz answer me someone Link to comment Share on other sites More sharing options...
Toasted Posted October 3, 2011 Share Posted October 3, 2011 RMA it. The the fins are bent and it may impact on performance of it. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 3, 2011 Corsair Employee Share Posted October 3, 2011 Please use the link on the left to submit an RMA. Those fins does not look good. Link to comment Share on other sites More sharing options...
sfirculitu Posted October 3, 2011 Author Share Posted October 3, 2011 that is the thing becuse i dont know.. i dont have a cpu to see the temps just i put it on the psu and at the fan controler. to see if it's working and it goes like this.. when i open the psu all the lights from the block lights up it take high rpm very loud for 2-3 sec and then it goes at the lowest where i put it.. at the medium it takes a little bit and at the high more rpm.. but for example my lap top cooler is more louder then h80 from the high.. and that is becuse i dont have a cpu.. on auto to feed the heat i think to take more rpms.. and i dont know that if is right. i want someone to explain me if its okey.. and the pumps and the block are vibrating very sielence it doesnt make and strange sounds and its really low its not loud... NOW i dont tell that i have a problem or my h80 has a problem i just want to know if its working right becuse its my 1st time and i dont have any expirience to understand if its is ok or not Link to comment Share on other sites More sharing options...
sfirculitu Posted October 3, 2011 Author Share Posted October 3, 2011 this is the one side http://img705.imageshack.us/img705/5245/img0836hi.jpg this is the other http://img199.imageshack.us/img199/2624/img0835ho.jpg i put the same photo at the 1st post sorry Link to comment Share on other sites More sharing options...
Toasted Posted October 4, 2011 Share Posted October 4, 2011 The fins are bent. Once you get the CPU installed and the temps look fine to you and you don't want to RMA it then it's up to you. RAM GUY and i are saying to RMA it because if you do overclock your CPU and the temps from the H80 are not was expected, you'll be told to RMA it. Link to comment Share on other sites More sharing options...
sfirculitu Posted October 4, 2011 Author Share Posted October 4, 2011 okey i understand i sent i think 2 rmas actually one was at the morning today and 1 right now.. tell me if im right for the rma.. i go at the corsair.com then at the rma request i put product type case cooling i choose h80 next and then i make the formula and i keep the case number right? i put the the link of the forum too and i wait till to answer me right? Link to comment Share on other sites More sharing options...
Toasted Posted October 4, 2011 Share Posted October 4, 2011 Yes, that's how you Submit an RMA. Post two of your RMA numbers so RAM GUY can tell the tech support guys to remove one or not reply to it. Link to comment Share on other sites More sharing options...
sfirculitu Posted October 4, 2011 Author Share Posted October 4, 2011 the 1st one i dont remember it becuse it was fast i was nervous and i didnt check what was telling on the begging the second rma that i've done right now the number is 2305839 anyway i have the same name and all the others just the description is different and the location i put the country and the shop i've bought it so just tell me keep this number thanks so much guys you give me a release this is for sure Link to comment Share on other sites More sharing options...
sfirculitu Posted October 4, 2011 Author Share Posted October 4, 2011 and sorry for the double post can you explain me if they accept the rma how its going be? with what i sent it what address etc.. and when i'm gona have back the other what is the shippment payment etc? Link to comment Share on other sites More sharing options...
Toasted Posted October 4, 2011 Share Posted October 4, 2011 There is a edit button at the bottom left hand corner. use that next time. It depends when they will accept the RMA. probably by Wednesday. Monday is usually their catch up days from the weekend RMA submissions. If your RMA has not been approved or anything. Just post back saying your RMA has not been approved or updated in this thread. Link to comment Share on other sites More sharing options...
parsec Posted October 4, 2011 Share Posted October 4, 2011 IMO, although a new product should be in perfect condition, the bending of a few of the very thin fins between the much larger vertical water channels is insignificant. They can be straightened out with a toothpick or tiny screwdriver. OTOH, they are very thin and fragile, and once you touch them with a toothpick, you may be surprised how weak and thin they really are. That is standard radiator construction, how they survive in cars and trucks is a miracle. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 4, 2011 Corsair Employee Share Posted October 4, 2011 You can proceed with the RMA process now. You should be able to complete the application. Link to comment Share on other sites More sharing options...
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