WarSuN_ Posted January 15, 2018 Share Posted January 15, 2018 Hi I have problems with CUE When I first connected my headset ( corsair coid pro wireless ) it didn't install CUE. I downloaded it on the official site of corsair but when I want to install it , there is a message that says I AM installing it... I tried to reboot my laptop and look in tasks but I don't see any CUE downloading , even if I let my PC 2h working alone.. Please if you know something tell me ! Link to comment Share on other sites More sharing options...
Toasted Posted January 17, 2018 Share Posted January 17, 2018 Can you take a screenshot of the message? Seems like the installer may be still loading in the background? You can check this in Task Manager. Link to comment Share on other sites More sharing options...
WarSuN_ Posted January 17, 2018 Author Share Posted January 17, 2018 I checked the task manager but I dodn't see anything Link to comment Share on other sites More sharing options...
Toasted Posted January 21, 2018 Share Posted January 21, 2018 From the screenshot, it seems there may be another installer/install that is still running when you are attempting to install CUE. E.g. It could be a stuck auto updater like Java, Acrobat Reader, etc or there is something wrong with Windows Installer. Link to comment Share on other sites More sharing options...
hastegag Posted January 21, 2018 Share Posted January 21, 2018 "wrong with Windows Installer." This is possible for sure. I think the .MSI installer might be worth downloading again. If the windows installer is corrupted, maybe you could fix using the SFC /scannow or the DISM /Online /Cleanup-Image /RestoreHealth in the command prompt which involves some reboots. let us know how you make out Link to comment Share on other sites More sharing options...
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