dgladbac Posted July 13, 2012 Share Posted July 13, 2012 Hello, I have a new M60 mouse, and I'm trying to update to the latest firmware version (ver 1.11), but when I try to upgrade it through the tool, it fails during the 'set firmware update mode'. I can't find any reason why, or how to actually get the update to complete. Please advise. Thanks, Damon Link to comment Share on other sites More sharing options...
Toasted Posted July 13, 2012 Share Posted July 13, 2012 Have you tried a different USB port? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 13, 2012 Corsair Employee Share Posted July 13, 2012 Make sure too that you are using USB 2.0 (not 3.0) and connected to the IO panel in the rear of the motherboard and not a hub. Link to comment Share on other sites More sharing options...
dgladbac Posted July 15, 2012 Author Share Posted July 15, 2012 Tried the USB2 port directly on the motherboard, same error. Also tried a different PC, and that error says to reinstall device driver when the firmware tool tries to connect to the mouse. Damon Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 16, 2012 Corsair Employee Share Posted July 16, 2012 Go to your device manager on both machines. Does the mouse show up even with the default drivers from Windows? Link to comment Share on other sites More sharing options...
dgladbac Posted July 21, 2012 Author Share Posted July 21, 2012 I finally got this to update. Getting the mouse to be recognized by the PC as a Corsair mouse in Device manager, allowed the mouse to be upgraded. Now the pointer behaves normally on my screen. I'm not sure what I did for the PC to recognize it correctly, as it used to show up as default MS mouse, after unplugging/plugging it many times, PC reboot, then plugging it into the usb port on my keyboard, seemed to do the trick. Thanks, D Link to comment Share on other sites More sharing options...
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