Mr_reese12 Posted April 4, 2019 Share Posted April 4, 2019 Hey, i have a question. In my PC i currently have 8 Corsair RGB strips connected and as of yesterday i noticed out of the corner of my eye i caught something weird going on inside my case.(I usually have all of the strips on a static White) After watching, waiting for something to happen, i noticed that one led, on one of the strips was changing colors, sometimes going off. Then sometimes four out of the eight strips would turn off or go rainbow, or some of the leds on each strip would go rainbow and some just turn off. I restarted iCUE, nothing, restarted my PC, nothing, checked for updates, nothing. Any suggestions? https://media.giphy.com/media/LOoFtt1CaObRtPdyTh/source.mp4 Link to comment Share on other sites More sharing options...
PJH Posted April 5, 2019 Share Posted April 5, 2019 Hey, hey! Shut down and remove that strip. One of the LEDs is shot and is causing the others after to flake out. Reconnect the remaining strips, and boot up. Link to comment Share on other sites More sharing options...
Mr_reese12 Posted April 6, 2019 Author Share Posted April 6, 2019 Thanks for the response. I did what you suggested and i have found that yes only one of the strips are bad and is causing the problem. Do you know if there is any way i could get it replaced or fixed? Thanks! Link to comment Share on other sites More sharing options...
Johnny_B500 Posted April 6, 2019 Share Posted April 6, 2019 Thanks for the response. I did what you suggested and i have found that yes only one of the strips are bad and is causing the problem. Do you know if there is any way i could get it replaced or fixed? Thanks! Contact Corsair Support using the link below and they should get you sorted. https://www.corsair.com/ca/en/support Link to comment Share on other sites More sharing options...
Mr_reese12 Posted April 11, 2019 Author Share Posted April 11, 2019 Sooo, after i found that the rgb strip was bad, i took it out. For context i have a strip on the left, right, and bottom of my case, the bottom strip was the bad one. So i took it out and moved the left strip to the bottom, and now that strip (the left that i moved to the bottom) is doing the exact same thing. Changing colors randomly and sometimes just blacking out. Idk what is going on. Link to comment Share on other sites More sharing options...
Glzmo Posted April 12, 2019 Share Posted April 12, 2019 Sooo, after i found that the rgb strip was bad, i took it out. For context i have a strip on the left, right, and bottom of my case, the bottom strip was the bad one. So i took it out and moved the left strip to the bottom, and now that strip (the left that i moved to the bottom) is doing the exact same thing. Changing colors randomly and sometimes just blacking out. Idk what is going on.It could be the strip that is chained before the strip that is acting up that is actually bad. Link to comment Share on other sites More sharing options...
Mr_reese12 Posted April 16, 2019 Author Share Posted April 16, 2019 there is no strip before it, it goes straight to the power box (the node) i now think it has something to do with the node itself causing all of the problems, im afraid to connect another strip to the node because i think it will ruin another strip Link to comment Share on other sites More sharing options...
solarity Posted April 16, 2019 Share Posted April 16, 2019 there is no strip before it, it goes straight to the power box (the node) i now think it has something to do with the node itself causing all of the problems, im afraid to connect another strip to the node because i think it will ruin another strip Can you try changing them to static of a different colors and see if you can replicate it there? If you swapped a bunch of the strips around and can't eliminate the issue, it could be the LNP or a software glitch. After you try the above could you try switching the hardware mode to all white? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted April 16, 2019 Corsair Employee Share Posted April 16, 2019 ^^^^^ Also, if you create a ticket with us, we can also see about replacing that LNP. But try the above suggestion because I'm not really sure that is the issue here. Link to comment Share on other sites More sharing options...
Mr_reese12 Posted April 20, 2019 Author Share Posted April 20, 2019 I have tried switching the profiles,the strips, and i have repaired the software and uninstalled and reinstalled the software, but none of it worked. I got it to work for a little bit when i went to "instant lighting" and changed it to Blue, i tried all the colors and for some reason Blue was the only color that would act normally, but that did not last too long, for a day maybe, then the same two strips went back to changing colors and going dark (i have Eight strips in total, Four connected to each slot in the node) The same two i keep having problems with, i have also tried switching the power outputs to the lights(the node has Two power outputs for LEDS) and the same thing happens to the same Two strips no matter which output i plug it into. But i haven't tried any other strips in the output i had problems with because im afraid it will mess up more strips than necessary, so i think it might be the node but i dont want to be wrong and have it be something simple i overlooked. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.