Sir Kaffee Posted August 1, 2014 Share Posted August 1, 2014 So before I start I just want to make it clear that I know that I can place an RMA to get the product replaced but I have a question. Anyways, I was on my laptop using my USB dongle (which I normally use at my desktop) for the headset because I had nothing else for audio at the time and I managed to drop the laptop, USB dongle and all, on the floor and it smacked head-on with the USB. The USB shell went completely off and what lay underneath was now propped up at a almost perfect 90 degree angle. Of course, I did try to see if by some miracle the USB dongle was okay and I could continue using it but sadly it was not. :c Now here's my question: I once put in an RMA before for this headset because of a very bad buzzing problem in my microphone whenever I would have it plugged in and charging. The RMA went through and the new headset ws perfect, had no complaints with it. Would I be able to put in another RMA and get a replacement dongle with my warranty, if it still even applies after the first RMA? Thanks in advance for the help! Also, sorry if I put this in the wrong thread. This seemed like a good a place as any to post this Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 2, 2014 Administrators Share Posted August 2, 2014 The headset still has a warranty but we don't cover user damage so you'd have to purchase the USB dongle. Link to comment Share on other sites More sharing options...
Sir Kaffee Posted August 2, 2014 Author Share Posted August 2, 2014 Ah, ok. Thanks for the reply. Where would I be able to purchase a 2100 dobgle replacement? I've seen one's for the 2000 but not the 2100. Link to comment Share on other sites More sharing options...
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