Karlgamer Posted August 29, 2017 Share Posted August 29, 2017 I bought a set of four Corsair Vengeance RGB 3600(CMR32GX4M4C3600C18). They all lit up when, but then one went dark and recently another went dark. One of my remaining two cycles through the rainbow like crazy. If this is something I can fix I'll do whatever it takes to fix it, otherwise I guess I'll just use my warranty. Although, I don't want this to happen to the next set I receve. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair CJ Posted August 29, 2017 Corsair Employee Share Posted August 29, 2017 Interesting. Are you able to control the modules through AURA at all? (I noticed that you have a Zenith Extreme). Link to comment Share on other sites More sharing options...
Karlgamer Posted August 29, 2017 Author Share Posted August 29, 2017 Aura Seems to control both of the sticks that are still lit, however one of them seems to be going at a different speed then the rest of the system(aka a lot faster). Two sticks aren't lit at all. Although they were when I initially installed them. Link to comment Share on other sites More sharing options...
TrinityPCW Posted September 1, 2017 Share Posted September 1, 2017 Weird, I put 128GB(8 sticks Dominator Platinum) in my computer yesterday, Asus Prime X299 Deluxe and PSU AX1200i without any problem, all memory sticks light up and functions as they are suppose to with Aura. Maybe a motherboard BIOS(firmware)update will fix it. Hope you get it solved. Link to comment Share on other sites More sharing options...
Karlgamer Posted September 5, 2017 Author Share Posted September 5, 2017 Maybe I should have gone for Platinum, I don't know. I probaby should have gone for something 3200 samsung b-die. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair CJ Posted September 7, 2017 Corsair Employee Share Posted September 7, 2017 Weird, I put 128GB(8 sticks Dominator Platinum) in my computer yesterday, Asus Prime X299 Deluxe and PSU AX1200i without any problem, all memory sticks light up and functions as they are suppose to with Aura. Maybe a motherboard BIOS(firmware)update will fix it. Hope you get it solved. Dominator Platinum doesn't offer software control of the DRAMs onboard LEDs, so as long as the Dominator Platinum modules are getting power, the LEDs will be lit. For Vengeance RGB it can be a software issue/conflict causing this or an actual hardware issue. At this point, I suggest that OP contacts our customer support team for a resolution. Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted September 7, 2017 Corsair Employee Share Posted September 7, 2017 Karlgamer, I'd like to get that kit back here in HQ for evaluation. Can you please submit an RMA request and send me the ticket # once you get it? Please send the ticket # directly to my email. Josepho@corsair.com. Thanks Link to comment Share on other sites More sharing options...
Karlgamer Posted September 9, 2017 Author Share Posted September 9, 2017 Sent. Sent you the ticket number. Link to comment Share on other sites More sharing options...
Karlgamer Posted October 14, 2017 Author Share Posted October 14, 2017 So, I got my memory back from Support. Which took a very long time. The memory showed up suddenly without warning. Had to pick it up at the office. Looks like a brand new kit. I wasn't told what went wrong with my first kit, and I'm a little concerned that whatever happened to my last kit will happen to this kit if I put it in my computer. If it was just a faulty kit then everything should be fine with my new kit, but if my motherboard or software was too blame I would like to know how to fit it. I believe I have my latest bios and Aura software. Link to comment Share on other sites More sharing options...
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