Londo Posted November 28, 2015 Share Posted November 28, 2015 I have a k70 vengence and it keep key repeating and some times the key don`t always register this appears to be random. It is getting harder & harder to use this keyboard. This was a birthday gift to me back in june 2014 is there anything i can try to get this working ? Thanks in advance for any help Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted November 30, 2015 Corsair Employee Share Posted November 30, 2015 I have a k70 vengence and it keep key repeating and some times the key don`t always register this appears to be random. It is getting harder & harder to use this keyboard. This was a birthday gift to me back in june 2014 is there anything i can try to get this working ? Thanks in advance for any help Try updating the firmware on the unit. If the keys are still repeating or not registering, submit a RMA and have it replaced. Link to comment Share on other sites More sharing options...
Londo Posted December 1, 2015 Author Share Posted December 1, 2015 I tried updating the firmware had a bit of trouble running the programe as i was on windows 10 but managed it on a machine with windows 7 have tried this on 3 machines so looks like it needs an rma have submited one just waiting on it being approved now Thanks for the help & advice. Londo... Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted December 1, 2015 Corsair Employee Share Posted December 1, 2015 I tried updating the firmware had a bit of trouble running the programe as i was on windows 10 but managed it on a machine with windows 7 have tried this on 3 machines so looks like it needs an rma have submited one just waiting on it being approved now Thanks for the help & advice. Londo... anytime! If your RMA has not been approved yet, lmk Link to comment Share on other sites More sharing options...
Londo Posted December 1, 2015 Author Share Posted December 1, 2015 anytime! If your RMA has not been approved yet, lmk Still awaiting on RMA 6705419 to be approved anything you can do would be much appreciated thanks can`t seem to find the lot number for the keyboard would that be the serial number on the back ? Thanks again Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted December 1, 2015 Corsair Employee Share Posted December 1, 2015 Still awaiting on RMA 6705419 to be approved anything you can do would be much appreciated thanks can`t seem to find the lot number for the keyboard would that be the serial number on the back ? Thanks again You dont need to input the serial number. I checked with our support team and it is now approved.:D: Link to comment Share on other sites More sharing options...
Londo Posted December 1, 2015 Author Share Posted December 1, 2015 You dont need to input the serial number. I checked with our support team and it is now approved.:D: Thanks for that i will get it sent of tommorow thanks for the update. Link to comment Share on other sites More sharing options...
Londo Posted December 8, 2015 Author Share Posted December 8, 2015 Parcel sent of next day delivery no update on ticket to say it has been received have corsair got my parcel yet ? This was delivered on 03/12/2015 09:55am Anything you can do would be much appreciated i just need to know they have got the parcel and looking in to it. Thanks Londo Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted December 8, 2015 Corsair Employee Share Posted December 8, 2015 Parcel sent of next day delivery no update on ticket to say it has been received have corsair got my parcel yet ? This was delivered on 03/12/2015 09:55am Londo Is the date and time correct? Let me have your RMA number and I will check with customer service. Link to comment Share on other sites More sharing options...
Londo Posted December 9, 2015 Author Share Posted December 9, 2015 Is the date and time correct? Let me have your RMA number and I will check with customer service. Got keyboard today ticket got updated yesterday so very happy keyboard is working again :) only problem i have is the red key number 1 has a little scratch on it :( Other then that keyboard working great no chatter ;) Thanks for all your help Londo.... Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted December 9, 2015 Corsair Employee Share Posted December 9, 2015 Got keyboard today ticket got updated yesterday so very happy keyboard is working again :) only problem i have is the red key number 1 has a little scratch on it :( Other then that keyboard working great no chatter ;) Thanks for all your help Londo.... Glad that it's working again! Are you talking about the contoured key caps? Link to comment Share on other sites More sharing options...
Londo Posted December 10, 2015 Author Share Posted December 10, 2015 Glad that it's working again! Are you talking about the contoured key caps? Yes Red key number 1 the black keys are fine i think its going to start to get annoying just looking at it now :( Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted December 14, 2015 Corsair Employee Share Posted December 14, 2015 Yes Red key number 1 the black keys are fine i think its going to start to get annoying just looking at it now :( Leave a comment on your ticket saying that the contoured keycap is scratched and we will send out a replacement for you. Link to comment Share on other sites More sharing options...
Londo Posted December 15, 2015 Author Share Posted December 15, 2015 Leave a comment on your ticket saying that the contoured keycap is scratched and we will send out a replacement for you. Thank you have left a comment on my ticket 6705419 Thanks for all your help. Link to comment Share on other sites More sharing options...
Londo Posted November 9, 2016 Author Share Posted November 9, 2016 keybooard is playing up again getting chatter and the delete key does not always respond its almost a year since my last replacement & dont know were i stand on warrantry if there is anything left ? is theere anything i can do to fix this problem i love this keyboard Link to comment Share on other sites More sharing options...
Toasted Posted November 17, 2016 Share Posted November 17, 2016 Corsair provides a two year warranty for their keyboards. Unfortunately, the warranty for the keyboard has expired. Take a look at the resources at /r/MechanicalKeyboards as it may give you ideas on resolving your problem. https://www.reddit.com/r/MechanicalKeyboards/wiki/keyboardmaintenanceguides Link to comment Share on other sites More sharing options...
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