RolandOfEld19 Posted June 11, 2017 Share Posted June 11, 2017 Hi. Ive had my K70 RGB rapidfire for a couple months now When i turn on my profile with colour effects (static white for WASD and rainbow effect for the rest) my computer will eventually 'lag' When i say lag my keystrokes will intermittantly not register and my mouse will skip (not scroll smoothly) If i turn on advanced mode in CUE software where no profile is setup all is ok again (or if i exist the software) Im not sure if is the same as the USB issues people are having on this thread so i made a new thread just in case. Link to comment Share on other sites More sharing options...
XpRsSn Posted June 11, 2017 Share Posted June 11, 2017 I'm having these problems as well. For some reason, they only occur when I'm playing Rainbow Six Siege. Aiming is more or less impossible because the mouse will lag really bad or won't even move. It also seems to interfere with the registering of keystrokes. Let's say I press D for strafing right it will do so after 2 seconds? I updated CUE 2 days ago and it started after the update. When I close down CUE the problem seems to disappear. Link to comment Share on other sites More sharing options...
RolandOfEld19 Posted June 13, 2017 Author Share Posted June 13, 2017 mine happens in windows - no heavy tasks/apps running :( Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted June 13, 2017 Corsair Employee Share Posted June 13, 2017 Have you all tried reducing the polling rate? Link to comment Share on other sites More sharing options...
RolandOfEld19 Posted June 15, 2017 Author Share Posted June 15, 2017 Have you all tried reducing the polling rate? the option is grey'd out in the options menu - how do i change this? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted June 15, 2017 Corsair Employee Share Posted June 15, 2017 the option is grey'd out in the options menu - how do i change this? For keyboards that have a physical switch, you have to toggle it manually on your keyboard. This is located next to your USB cable. Link to comment Share on other sites More sharing options...
c-attack Posted June 16, 2017 Share Posted June 16, 2017 For some reason, they only occur when I'm playing Rainbow Six Siege. Aiming is more or less impossible because the mouse will lag really bad or won't even move. It also seems to interfere with the registering of keystrokes. Let's say I press D for strafing right it will do so after 2 seconds? Also make sure you are not using Precision XOC with the graph display open. This is the root cause for a lot of people. Link to comment Share on other sites More sharing options...
RolandOfEld19 Posted June 17, 2017 Author Share Posted June 17, 2017 For keyboards that have a physical switch, you have to toggle it manually on your keyboard. This is located next to your USB cable. ok, so i have tried each of the polling rates and each have the same problem - as soon as i exit CUE the issue stops.. Suffice to say i think its the software causing the issue Link to comment Share on other sites More sharing options...
RolandOfEld19 Posted June 19, 2017 Author Share Posted June 19, 2017 anddddddddddddd... no relpy Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted June 20, 2017 Corsair Employee Share Posted June 20, 2017 I don't always reply on the forums - if you need an immediate response, open a RMA ticket so you can talk to our technical team. As for your diagnosis, quitting CUE means that the system will stop sending RGB data over USB to your devices. This doesn't indicate that CUE has an issue but rather your system may benefit the extra bandwidth being restored over USB because CUE isn't spamming it anymore. Update your hardware profile in your forum settings so the community and I can see what your system specs are to help you solve this problem. Link to comment Share on other sites More sharing options...
s1dest3p Posted July 30, 2017 Share Posted July 30, 2017 I have this same exact issue. i4770k with 16GB of RAM, Z87 chipset. If that can't handle a keyboard with RGB lighting, then that's absurd. Link to comment Share on other sites More sharing options...
Toasted Posted July 30, 2017 Share Posted July 30, 2017 You'll want to make sure the keyboard is connected to an Intel controlled USB port as well as the latest driver updates for the chipset and Windows is installed. Link to comment Share on other sites More sharing options...
s1dest3p Posted July 30, 2017 Share Posted July 30, 2017 You'll want to make sure the keyboard is connected to an Intel controlled USB port as well as the latest driver updates for the chipset and Windows is installed. Using Windows 10 64 bit which has its own USB 3.0 driver built-in and Intel doesn't make their own.Latest chipset drivers are installed (10.1.1.42) for Intel 8 Series (Z87) motherboard. Plugged into the Intel USB 3.0 eXtensible Host Controller. AIDA64 shows something interesting though - see attached screenshot. Link to comment Share on other sites More sharing options...
s1dest3p Posted July 30, 2017 Share Posted July 30, 2017 I meant to mention that the issue only occurs when first opening the CUE2, and when unlocking Windows, and only for a few seconds with each scenario and then all seems fine. Very annoying! Link to comment Share on other sites More sharing options...
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