Hello,
I have a problem with my K95 Plat keyboard, the leds while set to white are looking discolored and some of the keys have a red-pink tinting on them
From my reading I did came across a hard reset option but that required a ticked to be opened in order to get a firmware file, so I went on and opened a ticked 9 DAYS AGO! and I only had a generic reply from support:mad:.
Ever since, all is quiet. I would like to know how am I supposed to work this out when the support is ignoring me ? Is it because I'm from Romania instead of the US and that's why everyone is ignoring me :mad:? I though Corsair support was supposed to be top notch regardless of the location :confused::mad:?!
Looking forward for a reply from an official, my ticket ID is #2000851340