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Old 02-26-2020, 09:05 AM
kyriac05 kyriac05 is online now
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Default After installing ASUS MOtherboard on iCue, it will no longer open!

Hi - hope someone can assist.

This morning, I went through the steps to install ASUS AURA and thhe plug in so I was able to configure my Prime Z390 A MB withj ther rest of my Corsair RGB.
After a few goes, it worked, and I quickly linked the MB to all the other RGB I have (Fans, RAM, Cooler).
However, upon turning my pc off, and then back on again, iCue did not start, and when I tried to, all that showed in the top right corner was the iCue home screen WITHOUT any of my devices.
After a minute of it hanging, it kicks out.
Please assist!
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Old 02-26-2020, 06:45 PM
kyriac05 kyriac05 is online now
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Is anyone able to assist pls? All of a sudden, my iCue doesn’t work and as a novice, I’m really struggling. Thanks
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Old 02-27-2020, 04:29 AM
kyriac05 kyriac05 is online now
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Please can someone assist? Thanks
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Old 02-27-2020, 11:00 AM
LibertyBeta LibertyBeta is offline
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First off, calm down. This forum moves slow.

Secondly, Did you uninstall Aura? Don't do that.

Are plugins enable?
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Old 02-27-2020, 11:17 AM
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DevBiker DevBiker is offline
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It's most likely a corrupt profile.

Exit iCUE. (Well, doesn't sound like this is a problem).
Backup the contents of %AppData%\Corsair\CUE.
Delete the contents of %AppData%\Corsair\CUE.
Restart iCUE.

And keep in mind that this forum has volunteers spending their own free time to help.
Please click "Edit System Specs" and fill out your system info.

This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

Helpful Links and FAQs:
HydroX FAQ | RGB Cables |
iCUE Tips & Tricks

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