BlackScorpion Posted July 27, 2019 Share Posted July 27, 2019 (edited) Question for people running the void pro wireless and k55 and Harpoon rgb keyboard & mouse, can you tell me what firmware you are currently using? My k55 rgb keyboard is running firmware v. 30.06 Harpoon mouse is not detected, but seems to work fine Void Pro wireless headset is running v. 0.15 @corsair James, i Dm'd you. Edited July 27, 2019 by BlackScorpion Link to comment Share on other sites More sharing options...
BlackScorpion Posted July 28, 2019 Share Posted July 28, 2019 (edited) OK got a question for you guys. On my mac when i update to 3.18 the Void pro headset is not detected, but when i run windows with 3.18 the headset is detected? how is that? I;m not able to upgrade to anything higher then 3.15 without losing the option to control the headset. While in Windows i also checked the firmware version for the headset and according to the app, 0.15 is the lastest version. Corsair James, are you going to respond to my DM? Edited July 28, 2019 by BlackScorpion Link to comment Share on other sites More sharing options...
gleep52 Posted July 28, 2019 Share Posted July 28, 2019 Will there be support for the mice in the future? I've got a CORSAIR Scimitar Pro RGB I'd love to fully utilize on macOS. :) Link to comment Share on other sites More sharing options...
TanksDad13 Posted July 31, 2019 Share Posted July 31, 2019 Hi team, I have updated iCUE Beta to v3.18. As we start gearing up for launch (and with the expectation that the audio driver will be reimplemented back into iCUE v3.19), this may be the second to last update on this thread. As always, feel free to DM me with any feedback or concerns. James, Has there been any update on the iCue software not detecting devices? I installed 3.18.77 today and don't see my Headphones Model - RDA0011 Link to comment Share on other sites More sharing options...
modicus Posted July 31, 2019 Share Posted July 31, 2019 Hi all, May I please ask how do one UNinstall the iCue properly? Many thanks Link to comment Share on other sites More sharing options...
BlackScorpion Posted August 1, 2019 Share Posted August 1, 2019 (edited) James, Has there been any update on the iCue software not detecting devices? I installed 3.18.77 today and don't see my Headphones Model - RDA0011 Hi all, May I please ask how do one UNinstall the iCue properly? Many thanks Guys read up a little, version 3.15 is the latest version that will detect the Void Pro Headset. @modicus, look up a little further there is a nice write up to install a working version and it should also describe how to propertly unistall it. Here is the link to that post: https://forum.corsair.com/v3/showpost.php?p=1009560&postcount=227 Edited August 1, 2019 by BlackScorpion Link to comment Share on other sites More sharing options...
SalmonGram Posted August 1, 2019 Share Posted August 1, 2019 James, Has there been any update on the iCue software not detecting devices? I installed 3.18.77 today and don't see my Headphones Model - RDA0011 I have been using the beta for some time now, and it has only detected my MM800 maybe 3-5 times tops. It was even replaced for me at one point because of it. Makes me quite leery of their announcement to release the full non-beta version despite the software clearly not functioning properly or working with every device. Link to comment Share on other sites More sharing options...
BlackScorpion Posted August 9, 2019 Share Posted August 9, 2019 According to CorsairJames, Mojave broke the audio, you can read up on it here, so currently, most headset will not be detected after version 3.15. Hopefully, in the future, the audio driver will be reinstated. Till then if you need to have the headset detected as I do stay on V. 3.15 anything further might not detect it. Link to comment Share on other sites More sharing options...
oklhost Posted August 10, 2019 Share Posted August 10, 2019 Could you please implement support for AIOs in iCUE macOS? :-) Link to comment Share on other sites More sharing options...
Canadair Posted August 13, 2019 Share Posted August 13, 2019 (English version below.) CONSEILS POUR RÉSOUDRE LE MESSAGE D'ERREUR «AUCUN APPAREIL DÉTECTÉ» Si vous avez installé Karabiner-Elements, il faut le désinstaller, car il empêche la détection des appareils : Ouvrir Karabiner-Elements ;Cliquer sur l'onglet Misc ;Cliquer sur le bouton Uninstall Karabiner-Elements ;Redémarrer l'ordinateur (pour appliquer le changement). Certaines fonctionnalités de Karabiner-Elements sont déjà fournies par macOS, de toute façon. Par exemple, Préférences Système > Clavier > Touches de modification. Si l'appareil n'est toujours pas détecté, il faut, dans certains cas, mettre à jour le micrologiciel (firmware) de l'appareil. C'est le cas notamment pour la souris Harpoon. On lit sur Internet qu'il faut absolument utiliser un PC Windows pour faire cette mise à jour, mais c'est faux. On peut utiliser un Mac, même si la procédure est plus complexe : Télécharger et installer ckb-next à partir de Github ;À la fin de l'installation, autoriser le daemon de ckb-next dans Préférences Système > Sécurité et confidentialité. (Attention ! si vous n'autorisez pas le daemon, la souris Harpoon ne fonctionnera pas au redémarrage, mais vous pourrez utiliser le clavier pour naviguer dans Préférences Système) ;Redémarrer l'ordinateur ;Ouvrir ckb-next et répondre Oui à la proposition de mise à jour du micrologiciel (firmware). :idea::idea::idea: TIPS FOR SOLVING THE "NO DEVICE DETECTED" ERROR MESSAGE If you have installed Karabiner-Elements, it must be uninstalled, as it prevents the detection of devices: Open Karabiner-Elements;Click on the Misc tab;Click on the Uninstall Karabiner-Elements button;Restart the computer (to apply the change). Some of the features of Karabiner-Elements are already provided by macOS anyway. For example, System Preferences > Keyboard > Modification Keys. If the device is still not detected, in some cases, it may be necessary to update the device firmware. This is particularly the case for the Harpoon mouse. We read on the Internet that you absolutely must use a Windows PC to do this update, but that is not true. You can use a Mac, even if the procedure is more complex: Download and install ckb-next from Github ;At the end of the installation, allow the ckb-next daemon in System Preferences > Security and Privacy. (Warning! if you do not allow the daemon, the Harpoon mouse will not work on restart, but you can use the keyboard to navigate in System Preferences);Restart the computer;Open ckb-next and answer Yes to the firmware update proposal. Link to comment Share on other sites More sharing options...
ChopSTICK Posted August 17, 2019 Share Posted August 17, 2019 Hi, I'm wondering if the K95 RGB Platinum is supported by iCUE on MacOS. It seems to be supported on iCUE in Windows. I just had to ask, because it isn't written in the list. Link to comment Share on other sites More sharing options...
Aaron Talla Posted August 20, 2019 Share Posted August 20, 2019 I have recently bought a Corsair M65 Elite RGB and I download the ICUE MacOS beta, the buttons doesn't work in game when I remap them to what I want. Also, when I close the tab, all the remaps and changes I have made go away and the mouse becomes to how it was when I first plugged it in the computer. I have tried doing everything I can to fix it but nothing worked out. Link to comment Share on other sites More sharing options...
BlackScorpion Posted August 21, 2019 Share Posted August 21, 2019 I have recently bought a Corsair M65 Elite RGB and I download the ICUE MacOS beta, the buttons doesn't work in game when I remap them to what I want. Also, when I close the tab, all the remaps and changes I have made go away and the mouse becomes to how it was when I first plugged it in the computer. I have tried doing everything I can to fix it but nothing worked out. When you are making the changes are you creating a profile for it? Link to comment Share on other sites More sharing options...
Aaron Talla Posted August 22, 2019 Share Posted August 22, 2019 Yes I am and I tried making a new profile then making the changes but still when I go in game it doesn't work Link to comment Share on other sites More sharing options...
BlackScorpion Posted August 23, 2019 Share Posted August 23, 2019 It must be a bug then, it should actually allow you to create a profile and save it. Link to comment Share on other sites More sharing options...
BlackScorpion Posted August 23, 2019 Share Posted August 23, 2019 Yes I am and I tried making a new profile then making the changes but still when I go in game it doesn't work It's possible it could be a bug, actually, it should allow you to create a profile and save it. Link to comment Share on other sites More sharing options...
Aaron Talla Posted August 23, 2019 Share Posted August 23, 2019 I never tried saving it, how do you save it Link to comment Share on other sites More sharing options...
SalmonGram Posted August 23, 2019 Share Posted August 23, 2019 Is consistent (or any) support ever going to be added for the MM800? Even after a couple iCUE updates, mine still isn't being recognized. Link to comment Share on other sites More sharing options...
Aaron Talla Posted August 25, 2019 Share Posted August 25, 2019 I never tried saving it, how do you save it Link to comment Share on other sites More sharing options...
Mondrayy Posted August 26, 2019 Share Posted August 26, 2019 Hi, I'm wondering if the K95 RGB Platinum is supported by iCUE on MacOS. It seems to be supported on iCUE in Windows. I just had to ask, because it isn't written in the list. Yes it is, I'm using it. Just be aware (that in my case MBP 2015 13") every time I shut down and turn on computer it doesn't detect keyboard right away. It takes some force quitting and replugging to get it working again. Safest bet is to unplug for turning it on and once logged into Mac plug it back in. Link to comment Share on other sites More sharing options...
Mighty11 Posted August 26, 2019 Share Posted August 26, 2019 When I plug in my Hs60 on my mac for the surround sound it doesn't read the headset. Why is this? Link to comment Share on other sites More sharing options...
BlackScorpion Posted August 28, 2019 Share Posted August 28, 2019 When I plug in my Hs60 on my mac for the surround sound it doesn't read the headset. Why is this? read this: https://forum.corsair.com/v3/showpost.php?p=1014133&postcount=258 I never tried saving it, how do you save it Once you create it, it automatically saves it, look in your directory, User directory>Library>Application Support>Corsair>CUE>profile it should be saved there. Link to comment Share on other sites More sharing options...
SalmonGram Posted August 30, 2019 Share Posted August 30, 2019 iCUE version 3.19.120 is out now Link to comment Share on other sites More sharing options...
ausX Posted September 2, 2019 Share Posted September 2, 2019 Thanks for mac version of this software. Bad thing is that with bluetooth connection mouse Ironclaw RGB Wireless is not working. Or actually none of the keys (except of course left and right button) are working and iCUE app is not recognizing mice itself. It is working with direct USB cable and/or 2.4GHz connection. Link to comment Share on other sites More sharing options...
BlackScorpion Posted September 2, 2019 Share Posted September 2, 2019 (edited) iCUE version 3.19.120 is out now Still no audio support .... As usual still no audio compatibility for the void pro. This is getting ridiculous already. Time to downgrade back to 3.15, again Edited September 4, 2019 by BlackScorpion Link to comment Share on other sites More sharing options...
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