Saqiw Posted September 8, 2019 Share Posted September 8, 2019 Hey everyone Everytime I install iCUE and scan with malwarebytes adwCleaner I get PUP.Adware.Heuristic, is this a false scan or what? I added a picture of the scan Link to comment Share on other sites More sharing options...
Patch34 Posted September 9, 2019 Share Posted September 9, 2019 (edited) Hi everyone, I have exactly the same problem, and when i remove this PUP with adwcleaner the RAM is no detected by Icue, and with this PUP i have big issues in every games i played with massive drop of fps between 20 and 40 fps, but my keyboard corsair strafe is properly detected please do something corsair ! Edited September 9, 2019 by Patch34 Link to comment Share on other sites More sharing options...
Saqiw Posted September 9, 2019 Author Share Posted September 9, 2019 Hi everyone, I have exactly the same problem, and when i remove this PUP with adwcleaner the RAM is no detected by Icue, and with this PUP i have big issues in every games i played with massive drop of fps between 20 and 40 fps, but my keyboard corsair strafe is properly detected please do something corsair ! yeah i cant detect my RAM in the iCUE after i remove the PUP Link to comment Share on other sites More sharing options...
Patch34 Posted September 9, 2019 Share Posted September 9, 2019 Please Corsair Help us ! and stop to break this software ! Thank you ! Link to comment Share on other sites More sharing options...
DevBiker Posted September 9, 2019 Share Posted September 9, 2019 Yeah, that's gonna be a false positive. And you can't say that Corsair broke this. It's AdAware that's the issue. And not the first time that free anti-virus/anti-ad apps have caused issues with Corsair or other software. It's a recurring theme. Link to comment Share on other sites More sharing options...
Patch34 Posted September 9, 2019 Share Posted September 9, 2019 Interesting...so how you explain when i remove this Pup heuristic my fps back at the normal, also when i remove this PUP my problems disappear but the ram still no detected in icue. no gsync on. No solution at all ? Thanks Link to comment Share on other sites More sharing options...
DevBiker Posted September 9, 2019 Share Posted September 9, 2019 Remove malware bytes. Or ask them why there's a false positive. Again, not the first time that this particular package has caused issues. Doubt it'll be the last. Link to comment Share on other sites More sharing options...
Saqiw Posted September 10, 2019 Author Share Posted September 10, 2019 Interesting...so how you explain when i remove this Pup heuristic my fps back at the normal, also when i remove this PUP my problems disappear but the ram still no detected in icue. no gsync on. No solution at all ? Thanks I just remove it and gonna uninstall icue problem fix! Link to comment Share on other sites More sharing options...
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