ANU0512 Posted January 20, 2017 Share Posted January 20, 2017 Hi, Whenever I try to access corsair support via mobile I get this sales force error(check the screen shot). The error occurs when I trying open the ticket and its happening in both platform iOS and Android. When I tap to "switch to full site" again its redirect to tickets page and if I click on ticket same error will come. http://imgur.com/a/AoEqm Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 20, 2017 Administrators Share Posted January 20, 2017 Put your browser in desktop mode and it'll work. Link to comment Share on other sites More sharing options...
ANU0512 Posted January 20, 2017 Author Share Posted January 20, 2017 Put your browser in desktop mode and it'll work. As I mentioned, I tried. Can any one check and confirm. I checked in both devices: iPhone 6s, iOS-9.3.3, browser- Safari & Chrome LG G3 Android 4.4.2, browser- Chrome Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 20, 2017 Administrators Share Posted January 20, 2017 Switching to desktop mode is a temporary setting in your browser, and this is different than clicking a link on a website that says switch to full site. On Chrome, click the 3 dots in the top right and select Request Desktop Site. On Safari, hold down on the refresh icon and then select Request Desktop Site. Link to comment Share on other sites More sharing options...
ANU0512 Posted January 20, 2017 Author Share Posted January 20, 2017 Switching to desktop mode is a temporary setting in your browser, and this is different than clicking a link on a website that says switch to full site. On Chrome, click the 3 dots in the top right and select Request Desktop Site. On Safari, hold down on the refresh icon and then select Request Desktop Site. Thanks man its working. Link to comment Share on other sites More sharing options...
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