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xAGENTTUNAx

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About xAGENTTUNAx

  • Birthday 10/17/1995
  1. Mine has not improved, I will look for updates I may have missed. The mouse is definitely NOT registering all clicks. I had issue even opening browser windows to check this post. Hoping for a REAL comment back from Corsair representative that offers more than a basic reset, which is what I was instructed to perform in the response to my support ticket. I responded immediate to the post stating that I had already performed this action several times with no improvements and still have not heard back in several days. Corsair should be embarrassed by the way their staff responds to customer questions with cheap excuses blaming Microsoft updates and responding to support tickets with information about troubling shooting that can be found in the user manual. I'm pretty sure iCUE only runs on Windows so its not like they have other operating systems that they are more heavily focused on. Clearly the trouble is with their software since there are so many M65 elite users experiencing this issue all at once, yet customer support acts as if it is an individual mouse issue. I work a lot on the computer, especially now. Does Corsair realize in this age I can replace their product with one from a brand that actually functions properly in 2 days time during a quarantine? People will not stand for long waiting times on fixes to software bugs.
  2. I am having the same issue being discussed here. It started ~2 days ago, since I have updated Windows 10, updated iCUE, updated mouse firmware, preformed a clean install of iCUE, forced the firmware update to the mouse again, and the problem still persists. I have had Corsair products for about 4 months and have had serious software issues with both my k95 RGB Platinum and now the mouse is so sporadic it is unusable. Corsair's hardware is beautiful and can compete with other retailers, unfortunately its software team seems to struggle to keep up. Microsoft updates are not an excuse for bricking expensive gear.
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