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-HotIce-

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  1. The LL fans do not have hardware memory. Only the ML fans do.
  2. Don't go to NZXT. They are a headache to deal with and CAM recorded everyone's PC activity without even telling them. Only after someone ousted them on reddit did they come out and admit it.
  3. I just wanted to say thank you to you all. You've all been very, very helpful and very patient. Thank you so much to you and Corsair Support. Looks like my Ryzen 3000 series rig will be a Corsair rig. Thank you c-attack for your wealth of info. I appreciate all of you.
  4. Well, Amazon sent me a new pump and that fixed the fans going to max. Pump was dead. Everything else has been resolved with help from Corsair Support. My final question here is, how hard should the pump be working? It currently spins at 2,048 RPM in quiet mode and stays there.
  5. How can I get my case fans to sit at 800 - 1000 RPM when in quiet mode in iCue? Trying to do this without creating a new profile. Case fans keep going from 1,100 RPM to 1,500 RPM in quiet mode. They're always fluctuating.
  6. When I plug the H115i Platinum into my USB into the back, it says the device malfunctioned and Windows can't install drivers. I think the pump is DOA.
  7. I'm one of those people in the latter category and I'm frustrated. I have a Ryzen 2700x and an Asus Crosshair Hero VII and I can't even see my H115i Platinum listed in iCue. The fans are running at 4,500 RPM and I can't turn them down. I'm jealous of those of you who can even get it to pop up even for a second. I'd rather have it show and disconnect than not show up at all so I have zero control over it. What frustrates me is that Corsair doesn't really seem to be in any kind of rush to push a fix out. Instead, they tell us we have to wait three weeks, until April 22nd. Am I the only one that thinks that's unacceptable?
  8. iCue said the same thing. I got a spike at 97 degrees C at which point, I shut down the computer. This entire ordeal has been very frustrating. I submitted a ticket to Corsair more than 24 hours ago and I haven't gotten a reply back. My Mobo was telling me CPU was at 27 degrees after I rebooted into BIOS. I chose Corsair because I *thought* the quality of the products were going to be better. Boy, was I wrong. I thought buying a case from Corsair and all Corsair products would make life easy and that wasn't the case at all. My case fans that came with the Obsidian 500D SE still won't turn on when they're listed as ML fans (which is what they are)and only light up if I tell iCue that I have LL fans and my Platinum H115i is basically worthless with fans spinning at 4,500 all the time and iCue not detecting it. From what I'm reading on these forums, Corsair is in no rush to give us a solution to this problem either, promising an update to be released in three weeks on April 22nd. In my opinion, that's unacceptable. Get the software out to your users ASAP. Looks like I'll be going Thermaltake for my own build this summer. You can say I'm kind of disappointed. P.S. C-Attack, even when I list that I have 6 ML fans, they still won't light up. Only if I put them as LL fans will the RGB start to work.
  9. c-attack, I think I found the issue with the fans. I installed the regular Link program tonight and it is reporting CPU temps of 80 degrees Celsius iCue was reporting CPU temps between 27 degrees Celsius and 49 degrees Celsius. I think I have bigger problems. I think I may have a defective unit.
  10. iCue isn't even detecting my H115i Platinum and I'm running a Ryzen 2700x.
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