R1031
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IT, Mobile Industrial computer service and repair
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iCUE crashes when trying to view Dashboard v 5.5.134
R1031 replied to R1031's topic in iCUE Software Troubleshooting
I was contact by Corsair Support from my ticket I summited, the problem is corrected. Below is the support email. The email says to install version 4.33, I choose to reinstall 5.5.134 again, and it now works fine. I did use the IOBit uninstaller. We recommend performing a clean install of iCUE and then going back to 4.33. If you have any saved profiles you may want to save, please export them before performing the clean install using the link below, then follow the steps to perform a clean install.How to: Import and export iCUE profiles How to perform a clean install of iCUE:First of all, I recommend to go into Safe Mode:How to start your PC in Windows Safe ModeOnce you are in safe mode, please follow this steps: Open your computer's Control Panel. Open the Programs and Features options. Select CORSAIR iCUE 5 Software in the list, and then select Uninstall. Press Window Key + R to open the Run command. Type %appdata% and press Enter. Delete any Corsair folders in the window that pops up. Return to the Run window and type %localappdata%. Delete any Corsair folders in the window that pops up. Open File Explorer and navigate to C:\Program Files (x86)\ for iCUE 3, or C:\Program Files\ for iCUE 5. Delete any Corsair folders in that folder. Type Regedit in the Run window and then click OK. Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder. 13. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder. 14. Restart your computer.15. Download a new 4.33 installer file for iCUE from Corsair.com and reinstall. I did a reinstallation of the current iCUE and it's working fine. I hope this helps someone. If this doesn't work, you could try installing IOBit Uninstaller or a different deep uninstalling software to remove iCUE completely from your system and reinstall the latest iCUE version again. -
iCUE crashes when trying to view Dashboard v 5.5.134
R1031 replied to R1031's topic in iCUE Software Troubleshooting
It's already off. -
iCUE crashes when trying to view Dashboard v 5.5.134
R1031 replied to R1031's topic in iCUE Software Troubleshooting
Anyone home? -
iCUE crashes when trying to view Dashboard v 5.5.134
R1031 replied to R1031's topic in iCUE Software Troubleshooting
Neodame , Why are you fooding everyone else post with your problem. Start your own post! I want my problem address above -
Yes, it's broken and you can't get support.
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iCUE crashes when trying to view Dashboard v 5.5.134
R1031 replied to R1031's topic in iCUE Software Troubleshooting
iCUE has been working ok, until today. I open iCUE, clicked on Dashboard to check temps. The sensors were all on one side of the Dashboard, so I was dragging them across the app when iCUE locked up. It never worked in dashboard after that. I tried to reinstall, repair, but each time I checked after, and it still locked up as soon as I clicked on dashboard, if I clicked on Murals it worked as always. If I clicked on a component, that worked as well. I would like to get the current version working again, but if not rollback to an earlier version. -
iCUE crashes when trying to view Dashboard v 5.5.134
R1031 replied to R1031's topic in iCUE Software Troubleshooting
Can I get a download link to version iCUE v5.4.98 ? -
My K100 freezes while playing World of Tanks today two times, I thought it was connection interrupt, but my mouse controls were still working, only the keyboard inputs were not working. It lasted about 5 seconds, then went back to working. My pole rate is 1k, and using iCUE 4.23.137. This has also happened during typing test on social media and would lose a couple words.
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I'm interested in this problem as well. My K100 freezes while playing World of Tanks today two times, I thought it was connection interrupt, but my mouse controls were still working, only the keyboard inputs were not working. It lasted about 5 seconds, then went back to working. My pole rate is 1k, and using iCUE 4.23.137. This has also happened during typing test on social media and would lose a couple words.