Since customer support is silent on this, wondering if anyone has tried emailing the CEO? According to public records his email may be andyp@corsairmemory.com but the domain looks a little dated to me
Edit: Wow the forum is censoring his email even if you break it out using [at] instead of @. Anyways here's the link
https://www.ceoemail.com/s.php?id=ceo-11955