Gravely

Welcome to the gang :(

same for me. h115i doesn't show up in icue, fans at 100% I already contacted support, told me to remove corsair link. didnt work for me, but maybe it does something for you.

Sorry for necro, but was there any solution for this? I'm having the exact same issue.

Hi all. After noticing that half my case fan wasn't lighting up, I decided to mess with iCUE a bit, and now I can't detect and control the H115 fan speed anymore, fans spin at 100% all the time. Though I can still control the LEDs by selecting my case under devices, and in lightning setup select 3 fans connected. Also in corsair link the h115 doesn't show up. I do NOT have commander pro Things I've noticed: In the logs, I've found the following message H115i Platinum | Malfunction: ReadBufferWithRetry -> Operation timed out. https://i.gyazo.com/d7198ed6c53b17b646a48b705ccf7e79.png My mobo does see the h115 when I use MSI's board explorer (example pic) https://images.anandtech.com/doci/13604/MSI%20MEG%20Z390%20ACE%20UEFI%20BIOS%20%2847%29.jpg Things I've tried: USBDeview showed it was on, but so was mystic light, so I removed dragon center and mystic light completely (it was a pain) Clean reinstall of iCUE Shouting at it Nothing seems to work :( EDIT: For some reason Mystic Light keeps popping up on USBDeview. Even after I uninstalled it and thought to have removed all its files. Yet, there it is. Not sure if it has anything to do with my problem tho