Copper001

I have also been down to a rare hang. I have noticed that the keyboard often does recover, but iCUE does not always. It has popped up a crash form twice. Otherwise, I have to kill the process and wait about 10 seconds for it to free up. Then I can relaunch. It is much better, yes, but not super reliable.

@Corsair Nick Ok, so still crashing here too, after 8 months. The crash/resets have been more sporadic with quicker recovery. I have discovered a new crash tonight. When running iZotope RX10 Advanced Audio Editor, I run the dialog isolate function and it crashes iCue taking the keyboard with it. 100%. Every. Time. It may be more due to the CPU pegging when beginning that process, as I can run several less intensive operations safely. During this time, I see iCue maybe attempting to restart, as the keyboard erratically returns to normal for a few seconds and then iCue dies again. [Updating as I run an operation...] I just completed a 10 minute operation and had to restart iCue. Took about 30 seconds to come up and then it returns to normal. Sometimes, when it dies, the keyboard stays totally unlit. It still functions, though and the mouse pass-thru is still active. I just set iZotope to affinity on only half the CPU's, ran it again. CPU of course only went to about 64% and no crash. Set the affinity back to all CPU's. Rerunning. CPU pegs to 100%. And crash. Aborting after 10 seconds. iCue recovered. Outside of this issue, I do notice it crashing all by itself, even when I'm not at the computer. Sometimes, I am just watching a movie off my NAS. And I see, black, color ripples, pause, reset to normal colors. Sometimes the machine is totally idle. Is this coming down to an iCue issue after all??? I am running the latest software as of this. I am not running any iCue plugins. iCue Version: 5.3.102 Firmware Version: 1.14.58 Stream Deck Version: 6.3.0.18948

@DrZZZZZyou are probably correct about the RMA not fixing it. This seems to be affecting the majority of the keyboards. Everything so far points to an issue in the firmware, so we just need the devs to figure it out. This is probably also related the the "ghost-typing" issue that has been showing up since around August last year. Something is wonky with the macro system in the firmware/hardware layer. The software records and plays back, but from what I've seen it is simply a playback of a series of keys. If you record and playback using the hardware system, it records exact timings, down to the millisecond. Hence why we see the perfect ghost-typing, complete with pauses, corrections, etc. What I think might be happening is that whatever buffer holds the characters during the macro recording process fills up. If it is not properly boundary-checked, the next keypress is recorded into memory in an unauthorized location. This buffer overrun, could quite possibly freeze up the keyboard and any software linked to it. And the reason I say it might be a buffer is that is seems dependent on the amount of KB input it receives before it crashes. Playing a simple game takes many hours between crashes. Typing of scripts and stories usually cause crashes every hour. We probably can't supply much more info at this time, unless some new issue arises. Let's hope they figure this out soon, I think they're on the right path though.

Ok, I just had another lockup/freeze. Stream Deck Mk2 is unplugged (and has been since your request) and finally had a lockup, with the last key hit, 'S' being stuck. I tested with my other keyboard and I could type, no total IO lockup this time, though the mouse left click was still captured and inoperative. After unplug/replug all IO function is restored. Note that during this time, iCUE does not crash and seems to work normally. I don't have to restart it either. The current logs of the crash started with: 2023-01-14 23:32:28.725 W cue.devices.enum.subdevice: Fail counter for "K100 RGB" reached zero, removing subdevice 2023-01-14 23:32:28.725 I cue.devices.bragi.command_queue: Command cancelled bragiprotocol::CommandId::WriteBufferBegin 2023-01-14 23:32:28.726 C cue.devices.bragi.physical_hid: Main subdevice disconnected! "K100 RGB" 2023-01-14 23:32:28.726 C cue.devices: Write hunk failed. Device: "K100 RGB" 2023-01-14 23:32:28.726 C cue.devices: Exception: Timeout (1000ms) while receiving reply. 2023-01-14 23:32:28.726 C cue.devices: Exception while runCommand on device K100 RGB : Timeout (1000ms) while receiving reply. 2023-01-14 23:32:28.726 I cue.devices.bragi.command_queue: Command not send. Subdevice disabled. bragiprotocol::CommandId::WriteBufferBegin 2023-01-14 23:32:28.726 W cue.devices.enum.subdevice: Fail counter for "K100 RGB" reached zero, removing subdevice 2023-01-14 23:32:28.726 C cue.devices.bragi.physical_hid: Main subdevice disconnected! "K100 RGB" 2023-01-14 23:32:28.726 C cue.devices: Write hunk failed. Device: "K100 RGB" 2023-01-14 23:32:28.726 C cue.devices: Exception: IO operation was cancelled. Just staring at the 2nd line there... the writebufferbegin. The crashes don't happen often with low KB input (lasts 12+ hours with me just talking in Discord, w/ occasional keypresses), but they do within an hour with me typing scripts or playing minecraft. Hopefully, the devs can take the FW code apart and see if it's a buffer running out. Just feels like one. I don't know the code, so it's just a guess.

I mention that because reports that the keyboard is repeat typing things EXACTLY, at original speed, including corrections. From what I can tell, when you software record a macro, it's simply the text. In hardware more, it includes the exact millisecond typing of keydown/keyup for each stroke. Hence, I believe it to be in the firmware functions. And, assuming it fills up and causes a buffer overrun somewhere, I would completely see that the firmware would crash/freeze when a byte is written where it shouldn't be. Software would probably just fault/crash and give us a nasty message in the OS, or if written somewhere innocuous, simply keep going. Also, with my Stream Deck unplugged, I've had no more freezes, though it has blackout/rebooted the keyboard a few times. It might not be a issue with the SD, it might simply be that the software might be able to recover with just the KB hanging/rebooting, but not with the SD still responding and in a normal state. Thanks for pulling the firmware until we hopefully get a handle on this. I hope you have a good weekend.

No macros are recorded in the Hardware Key Assignments on my system either. I have been able to record a macro with the macro wheel (goes to Hardware Key Assignments), and via the iCUE software (Goes to Key Assigments). I can play the software assignment back, but not the hardware one. I am assuming that is only accessible when the KB is in hardware more, so I think everything is operating correctly with record/playback. I also can delete assignments and the key is unmapped successfully.

Open iCUE and then the settings wheel in the upper right. Then click on Export System Info and Logs. It'll show a file dialog, it is actually wanting a filename and it will make a zip file in that location. You can open that zip to view the individual logs (there are lots!) The log in question that I looked at is the CUELogs ones, they have a non-ascii dot followed by a Timestamp I'm not sure how useful the logs will be, as they may only be showing the fallout of the crash. But, it is *definitely* the fingerprint of the event occurring. I have that same error every single time. Since I have the Stream Deck unplugged, it didn't freeze all I/O up, so maybe some hints there. It did go dark, reboot and act a little sluggish for a few seconds. I've typed several thousand words tonight and only had that one hang during minecraft. The hangs do occur in all applications though. As I think back, I have had those little reset dropouts several times over the last month, but never a real hang until the Stream Deck was plugged in.

Ok, update. I have not frozen up tonight. Though, while playing minecraft for a bit the keyboard stuttered, went dark and rebooted. I dumped the iCue logs and saw this at the exact time it crashed: 2023-01-12 03:28:36.296 W cue.devices.enum.subdevice: Fail counter for "K100 RGB" reached zero, removing subdevice 2023-01-12 03:28:36.296 I cue.devices.bragi.command_queue: Command cancelled bragiprotocol::CommandId::WriteBufferBegin 2023-01-12 03:28:36.296 C cue.devices.bragi.physical_hid: Main subdevice disconnected! "K100 RGB" 2023-01-12 03:28:36.296 C cue.devices: Write hunk failed. Device: "K100 RGB" 2023-01-12 03:28:36.296 C cue.devices: Exception: Timeout (1000ms) while receiving reply. 2023-01-12 03:28:36.296 C cue.devices: Exception while runCommand on device K100 RGB : Timeout (1000ms) while receiving reply. 2023-01-12 03:28:36.296 I cue.devices.bragi.command_queue: Command not send. Subdevice disabled. bragiprotocol::CommandId::WriteBufferBegin 2023-01-12 03:28:36.296 W cue.devices.enum.subdevice: Fail counter for "K100 RGB" reached zero, removing subdevice 2023-01-12 03:28:36.296 C cue.devices.bragi.physical_hid: Main subdevice disconnected! "K100 RGB" 2023-01-12 03:28:36.297 C cue.devices: Write hunk failed. Device: "K100 RGB" 2023-01-12 03:28:36.297 C cue.devices: Exception: IO operation was cancelled. 2023-01-12 03:28:36.297 C cue.devices: Exception while runCommand on device K100 RGB : IO operation was cancelled. 2023-01-12 03:28:36.447 I cue.canvas.render: Stopped lighting worker in 0x1044 2023-01-12 03:28:36.450 W QCoreApplication::postEvent: Unexpected null receiver 2023-01-12 03:28:36.450 W QCoreApplication::postEvent: Unexpected null receiver 2023-01-12 03:28:36.450 W QCoreApplication::postEvent: Unexpected null receiver 2023-01-12 03:28:36.458 I cue.lightings.indication_player: Stopped lighting worker in 0x6718 2023-01-12 03:28:36.499 I cue.lightings.direct_player: Stopped lighting worker in 0x31bc 2023-01-12 03:28:37.300 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:28:37.300 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:28:37.301 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:28:37.301 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:28:37.301 W QObject::connect(AbstractProtocol, bragi::LogicalSubdevice): invalid nullptr parameter 2023-01-12 03:28:37.302 C cue.devices: Trying to remove main subdevice for "K100 RGB" 2023-01-12 03:28:42.289 W cue.devices.bragi.command_queue: Got command duplicate bragiprotocol::CommandId::GetProperty Lifetime: 5991 ms. "K100 RGB" 2023-01-12 03:28:43.290 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:28:43.290 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:28:43.292 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:28:43.292 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:28:48.292 W cue.devices.bragi.command_queue: Got command duplicate bragiprotocol::CommandId::GetProperty Lifetime: 6002 ms. "K100 RGB" 2023-01-12 03:28:49.293 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:28:49.293 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:28:49.294 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:28:49.294 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:28:54.290 W cue.devices.bragi.command_queue: Got command duplicate bragiprotocol::CommandId::GetProperty Lifetime: 5997 ms. "K100 RGB" 2023-01-12 03:28:55.293 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:28:55.293 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:28:55.294 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:28:55.294 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:29:00.289 W cue.devices.bragi.command_queue: Got command duplicate bragiprotocol::CommandId::GetProperty Lifetime: 5998 ms. "K100 RGB" 2023-01-12 03:29:01.291 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:29:01.291 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:29:01.292 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:29:01.292 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:29:06.289 W cue.devices.bragi.command_queue: Got command duplicate bragiprotocol::CommandId::GetProperty Lifetime: 6000 ms. "K100 RGB" 2023-01-12 03:29:07.290 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:29:07.290 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:29:07.291 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:29:07.291 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:29:12.291 W cue.devices.bragi.command_queue: Got command duplicate bragiprotocol::CommandId::GetProperty Lifetime: 6001 ms. "K100 RGB" 2023-01-12 03:29:13.292 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:29:13.292 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:29:13.293 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:29:13.293 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:29:18.290 W cue.devices.bragi.command_queue: Got command duplicate bragiprotocol::CommandId::GetProperty Lifetime: 5998 ms. "K100 RGB" 2023-01-12 03:29:19.291 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:29:19.291 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:29:19.292 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:29:19.292 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:29:24.291 W cue.devices.bragi.command_queue: Got command duplicate bragiprotocol::CommandId::GetProperty Lifetime: 6001 ms. "K100 RGB" 2023-01-12 03:29:25.293 W cue.devices.enum.subdevice: Get property UsbVid failed. Timeout (1000ms) while receiving reply. 2023-01-12 03:29:25.293 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:29:25.294 C cue.devices: Cannot create subdevice for: "K100 RGB" 2023-01-12 03:29:25.294 C cue.devices: Failed to get vid, pid from subdevice id: 0 2023-01-12 03:29:25.308 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" removed. 2023-01-12 03:29:25.308 I cue.hid_report_worker: Stopping report worker "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2023-01-12 03:29:25.310 I cue.hid_device_detector: Add close task: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col02#7&370c60c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2023-01-12 03:29:25.310 I cue.hid_device_detector: Add close task: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2023-01-12 03:29:25.310 I cue.hid_device_detector: Add close task: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2023-01-12 03:29:25.310 I cue.hid_report_worker: Waiting for report worker stop "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2023-01-12 03:29:25.312 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col02#7&370c60c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" closed. 2023-01-12 03:29:25.314 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" closed. 2023-01-12 03:29:25.316 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" closed. 2023-01-12 03:29:25.316 I cue.hid_device_detector: Mark all tasks as finished. 2023-01-12 03:29:25.318 I cue.hid_report_worker: Stopping report worker "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2023-01-12 03:29:25.318 I cue.hid_report_worker: Waiting for report worker stop "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2023-01-12 03:29:32.165 I cue.dev.hidenumerator: Found device VID 6940 PID 7109 Usage Page 12 Usage 1 2023-01-12 03:29:32.167 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col02\\7&370c60c&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.199 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col02\\7&370c60c&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.199 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col02\\7&370c60c&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.200 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col02\\7&370c60c&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.202 I cue.dev.hidenumerator: Found device VID 6940 PID 7109 Usage Page 65346 Usage 1 2023-01-12 03:29:32.202 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.203 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.203 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.203 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.203 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.203 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.203 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.203 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.205 I cue.dev.hidenumerator: Found device VID 6940 PID 7109 Usage Page 65346 Usage 2 2023-01-12 03:29:32.206 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_02\\7&210605b&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.206 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_02\\7&210605b&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.206 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_02\\7&210605b&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.206 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_02\\7&210605b&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65346")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.208 I cue.dev.hidenumerator: Found device VID 6940 PID 7109 Usage Page 1 Usage 6 2023-01-12 03:29:32.208 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.208 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.209 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.209 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.209 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.209 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.209 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.209 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.210 I cue.dev.hidenumerator: Found device VID 6940 PID 7109 Usage Page 1 Usage 2 2023-01-12 03:29:32.211 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_03\\7&19d3eca0&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.212 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_03\\7&19d3eca0&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.212 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_03\\7&19d3eca0&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) not found. 2023-01-12 03:29:32.212 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1bc5&mi_03\\7&19d3eca0&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "1")("model-name", "CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard")("usb-pid", "7109")("usb-vid", "6940")("vendor", "Corsair")) 2023-01-12 03:29:32.215 I cue.mod.legacy.enum: Device vid=1b1c pid=1bc5 ignored by cue::dev::legacy::LegacyEnumeratorImpl 2023-01-12 03:29:32.215 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col02#7&370c60c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1bc5&mi_00&col02\\7&370c60c&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_1BC5\\493469D24AAA7CC6\u0000") inserted. 2023-01-12 03:29:32.215 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col02#7&370c60c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms. 2023-01-12 03:29:32.215 I cue.mod.legacy.enum: Device vid=1b1c pid=1bc5 ignored by cue::dev::legacy::LegacyEnumeratorImpl 2023-01-12 03:29:32.215 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1bc5&mi_01\\7&274803ce&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1BC5\\493469D24AAA7CC6\u0000") inserted. 2023-01-12 03:29:32.215 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms. 2023-01-12 03:29:32.215 I cue.mod.legacy.enum: Device vid=1b1c pid=1bc5 ignored by cue::dev::legacy::LegacyEnumeratorImpl 2023-01-12 03:29:32.215 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1bc5&mi_02\\7&210605b&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1BC5\\493469D24AAA7CC6\u0000") inserted. 2023-01-12 03:29:32.216 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms. 2023-01-12 03:29:32.216 I cue.mod.legacy.enum: Device vid=1b1c pid=1bc5 ignored by cue::dev::legacy::LegacyEnumeratorImpl 2023-01-12 03:29:32.216 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col01#7&370c60c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd", InstanceId: "hid\\vid_1b1c&pid_1bc5&mi_00&col01\\7&370c60c&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1BC5\\493469D24AAA7CC6\u0000") inserted. 2023-01-12 03:29:32.216 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col01#7&370c60c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" with delay 1000 ms. 2023-01-12 03:29:32.216 I cue.mod.legacy.enum: Device vid=1b1c pid=1bc5 ignored by cue::dev::legacy::LegacyEnumeratorImpl 2023-01-12 03:29:32.216 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_03#7&19d3eca0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1bc5&mi_03\\7&19d3eca0&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1BC5\\493469D24AAA7CC6\u0000") inserted. 2023-01-12 03:29:32.216 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_03#7&19d3eca0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms. 2023-01-12 03:29:33.213 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_03#7&19d3eca0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2023-01-12 03:29:33.214 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col02#7&370c60c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2023-01-12 03:29:33.214 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2023-01-12 03:29:33.214 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2023-01-12 03:29:33.214 I cue.devices: Begin attaching to "K100 RGB" "(vid=1b1c, pid=1bc5)" "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col02#7&370c60c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0 2023-01-12 03:29:33.214 I cue.devices: End attaching to "K100 RGB" "(vid=1b1c, pid=1bc5)" "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col02#7&370c60c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 0 2023-01-12 03:29:33.214 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_00&col01#7&370c60c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" 2023-01-12 03:29:33.214 I cue.hid_device_detector: Mark all tasks as finished. 2023-01-12 03:29:33.214 I cue.devices: Created new device"K100 RGB" "(vid=1b1c, pid=1bc5)"; ready:false 2023-01-12 03:29:33.214 I cue.devices: Begin attaching to "K100 RGB" "(vid=1b1c, pid=1bc5)" "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0 2023-01-12 03:29:33.215 I cue.devices: End attaching to "K100 RGB" "(vid=1b1c, pid=1bc5)" "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_01#7&274803ce&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 1 2023-01-12 03:29:33.215 I cue.devices: Begin attaching to "K100 RGB" "(vid=1b1c, pid=1bc5)" "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 1 2023-01-12 03:29:33.215 I cue.devices: End attaching to "K100 RGB" "(vid=1b1c, pid=1bc5)" "\\\\?\\hid#vid_1b1c&pid_1bc5&mi_02#7&210605b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 1 2023-01-12 03:29:33.217 I cue.devices: Initializing "K100 RGB" "(vid=1b1c, pid=1bc5)" 2023-01-12 03:29:33.218 I cue.devices: Initialized true "K100 RGB" "(vid=1b1c, pid=1bc5)" 2023-01-12 03:29:33.218 I cue.devices.enum.subdevice: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2023-01-12 03:29:33.343 C cue.devices: "Failed to get property LedModuleProductLineId for K100 RGB using GetMultipleProperties" 2023-01-12 03:29:33.343 C cue.devices: Get property LedModuleProductLineId failed. Command processing error: PropertyNotSupported. 2023-01-12 03:29:33.386 C cue.devices: "Failed to get property LedModuleVendorId for K100 RGB using GetMultipleProperties" 2023-01-12 03:29:33.386 C cue.devices: Get property LedModuleVendorId failed. Command processing error: PropertyNotSupported. 2023-01-12 03:29:33.427 C cue.devices: "Failed to get property LedModuleVersionId for K100 RGB using GetMultipleProperties" 2023-01-12 03:29:33.427 C cue.devices: Get property LedModuleVersionId failed. Command processing error: PropertyNotSupported. 2023-01-12 03:29:33.427 C cue.devices.abstact_protocol: stopWorker wasn't called correctly for "K100 RGB" 2023-01-12 03:29:33.780 W cue.devices: Failed to read device error log. Device "K100 RGB" 2023-01-12 03:29:33.780 W cue.devices: Open file with id bragiprotocol::FileId(ErrorLog) failed. Command processing error: InvalidDeviceAddress. 2023-01-12 03:29:33.789 I cue.dev.mgr: Candidate device for QMap(("bus", "legacy")("usb-pid", "7109")("usb-vid", "6940")) not found. 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 30 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 91 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 160 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 161 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 162 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 163 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 164 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 165 2023-01-12 03:29:33.794 W Unimplemented conversion for command: 157 2023-01-12 03:29:33.794 W cue.profiles.mappings_actualizer: HW layouts are not ready! "K100 RGB" 2023-01-12 03:29:33.794 I cue.profiles.mappings_actualizer: Device doesn't need volume wheel workaround: "K100 RGB" 2023-01-12 03:29:33.794 I cue.dev.mgr: Found candidate device for QMap(("bus", "legacy")("usb-pid", "7109")("usb-vid", "6940")) 2023-01-12 03:29:33.833 I cue.canvas.render: Started worker in 0x2564 2023-01-12 03:29:33.839 C cue.devices: Exception while runCommand on device K100 RGB : Get property HostOperatingSystem failed. Command processing error: PropertyNotSupported. 2023-01-12 03:29:33.856 I cue.devices: Device insertion processing complete for K100 RGB (vid=1b1c, pid=1bc5) 2023-01-12 03:29:33.857 I cue.lightings.indication_player: Started lighting worker in 0x1d38 2023-01-12 03:29:33.858 I cue.lightings.direct_player: Started lighting worker in 0x6e30 2023-01-12 03:29:33.904 W Transaction failed: (2) 2023-01-12 03:29:33.904 W Transaction failed: (2) 2023-01-12 03:29:33.904 W Transaction failed: (2) 2023-01-12 03:29:33.904 W Transaction failed: (2) 2023-01-12 03:29:33.904 W Transaction failed: (2) 2023-01-12 03:29:34.004 C cue.hw_profile.bragi.occupied_files: Cannot get cached file bragiprotocol::FileId(FreeFile#28000) 2023-01-12 03:29:34.379 C cue.devices: Exception while runCommand on device K100 RGB : Get property HostOperatingSystem failed. Command processing error: PropertyNotSupported. 2023-01-12 03:29:34.379 C cue.devices.host_os_controller: Read failed "K100 RGB" 2023-01-12 03:29:35.549 I cue.dev.hidenumerator: Found device VID 1133 PID 49277 Usage Page 12 Usage 1 2023-01-12 03:29:35.551 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col02\\7&f7e7dff&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.552 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col02\\7&f7e7dff&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.567 I cue.dev.hidenumerator: Found device VID 1133 PID 49277 Usage Page 1 Usage 128 2023-01-12 03:29:35.570 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col03\\7&f7e7dff&0&0002")("hid-direction", "input")("hid-type", "report")("hid-usage", "128")("hid-usagepage", "1")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.571 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col03\\7&f7e7dff&0&0002")("hid-direction", "input")("hid-type", "report")("hid-usage", "128")("hid-usagepage", "1")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.574 I cue.dev.hidenumerator: Found device VID 1133 PID 49277 Usage Page 65280 Usage 1 2023-01-12 03:29:35.575 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col04\\7&f7e7dff&0&0003")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65280")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.576 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col04\\7&f7e7dff&0&0003")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65280")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.576 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col04\\7&f7e7dff&0&0003")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65280")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.577 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col04\\7&f7e7dff&0&0003")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65280")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.587 I cue.dev.hidenumerator: Found device VID 1133 PID 49277 Usage Page 65280 Usage 2 2023-01-12 03:29:35.588 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col05\\7&f7e7dff&0&0004")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65280")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.589 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col05\\7&f7e7dff&0&0004")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65280")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.589 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col05\\7&f7e7dff&0&0004")("hid-direction", "output")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65280")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.589 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col05\\7&f7e7dff&0&0004")("hid-direction", "output")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65280")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.590 I cue.dev.hidenumerator: Found device VID 1133 PID 49277 Usage Page 1 Usage 2 2023-01-12 03:29:35.591 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_00\\7&22ae9a3d&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "1")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.592 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_00\\7&22ae9a3d&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "1")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.594 I cue.dev.hidenumerator: Found device VID 1133 PID 49277 Usage Page 1 Usage 6 2023-01-12 03:29:35.595 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col01\\7&f7e7dff&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. 2023-01-12 03:29:35.595 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_046d&pid_c07d&mi_01&col01\\7&f7e7dff&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Gaming Mouse G502")("usb-pid", "49277")("usb-vid", "1133")("vendor", "Logitech")) not found. The same error occurred in the log last night @03:30 when it froze up while typing in discord. Do you want me to attach the whole log.zip? And if so, should I post that to this forum, or to you directly, since it does contain system info.

I have a Mk2 stream deck. I just got on the computer for the night, so I will see how it behaves. It usually only happens once every 4 hours maybe. Moreso when I type alot. It almost feels as if it might be entering a Macro Record mode accidentally and perhaps a buffer fills up? If this buffer is in the keyboard, in hardware, and we get an overrun, that might explain the freeze and repeating input. If I see any more freezes, I was thinking of using iCUE to disable the dials Macro function. I do think it strange I have never gotten the macro record to work at all. The elgato software had a lot of changes in the 6.0->6.01->6.02 patches, and some of it is to fix "missing" libraries (though I never got messages about anything missing). Maybe an incompatible lib is now being included and loaded. I also noted that during the lockup, I plugged in an old, "dumb" Logitech keyboard and it couldn't type either. Moving my mouse to another USB also wouldn't work. So, it definitely seems like an input event is being captured by a crashed subroutine that isn't released until the KB is unplugged. I'll keep you updated if I find any other data. I think as a whole, we are on to something here... As requested, my streamdeck MK2 is currently unplugged and for the first hour, so far so good. I'm going to do some script writing and see if lots of typing can trigger it.

I am also having the freezing issue. About once a day. Mostly annoying, though at one point, it froze and the last key I hit repeated until I unplugged the keyboard. However, it was the backspace key and it deleted about a paragraph of a script I am working on. Not happy with that, though I was able to undo damage before an autosave could have screwed me. Now, one that MAY be important. I initially installed the Elgato stream deck software, as instructed. It says that is used to program the macro keys. I didn't make any macros and left it installed. I had NO problems at this point. This was the version live on Dec 5,2022. Then on Jan 8,2023 I bought and installed an Elgato Stream Deck V2. It updated to the newest SD software (6.0.2.17735). And then, all hell broke loose with keyboard freezes. It now happens about once per day. Note that when this occurs, the mouse (which is plugged in to the KB), also cannot click. It can move the pointer, things like menus highlight, but left-click input is blocked, right click still works. When I unplug and replug the KB when frozen, I notice my stream deck rebooted. So, the SD software IS reacting somehow. The SD is plugged into a completely different USB controller also. No other USB devices are affected. Part Number from the back of the keyboard (CH-9XXXXXX) CH-912A01A-NA What version of iCUE do you have installed? 4.31.168 Windows 10 or 11? And current update version? Windows 10.0.19044 (21H2) Upload your system specs to your forum profile Polling Rate? 1000 Hz Is the keyboard plugged directly to the motherboard? Yes, via USB 2 plug Does the freezing occur even with iCUE completely closed and exited out of? Yes Also, Firmware is 1.11.39. I used the keyboard from Dec 5->Jan 8 with NO problems at all until the SD software updated. I never did get macro recording to work either, so maybe something in the FW/SW version is the conflict. I hope this can help.