NxTPanic

Dear everyone, My iCue software won't detect my corsair h115i cooling Troubleshooting i did: Repaired ICUE Rebooted desktop Clean install Changed the USB 2.0 connector on my motherboard Micro-USB to USB Type-A Open your computer's Control Panel. Open the Programs and Features options. Select Corsair Utility Engine in the list, and then select Uninstall. Press Window Key + R to open the Run command. Type %appdata% and press Enter. Delete any Corsair folders in the window that pops up. Return to the Run window and type %localappdata%. Delete any Corsair folders in the window that pops up. Open File Explorer and navigate to C:\Program Files (x86)\. Delete any Corsair folders in that folder. Type Regedit in the Run window and then click OK. Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder. Restart your computer. Download a new installer file for iCUE from Corsair.com and reinstall. PC Specs: Motherboard: ROG STRIX Z390-F GAMING CPU: I9-9900k GPU: Geforce 2070 Super PSU: Corsair 850rm 2x RAM Corsair 16 GB DDR4 (total of 32GB) Hope you guys can help. Kind regards, Jeffry

ICue won't detect my h115i on the latest version v3.31.81

Did you create a ticket for corsair support?

Probably we need to wait for an update on the Icue software

Anyone knows a fix?

I got the same problem my Icue doesn't detect Corsair Hydro H115i RGB PLATINUM

Dear everyone, My iCue software won't detect my corsair h115i cooling Troubleshooting i did: Repaired ICUE Rebooted desktop Clean install Changed the USB 2.0 connector on my motherboard Micro-USB to USB Type-A Open your computer's Control Panel. Open the Programs and Features options. Select Corsair Utility Engine in the list, and then select Uninstall. Press Window Key + R to open the Run command. Type %appdata% and press Enter. Delete any Corsair folders in the window that pops up. Return to the Run window and type %localappdata%. Delete any Corsair folders in the window that pops up. Open File Explorer and navigate to C:\Program Files (x86)\. Delete any Corsair folders in that folder. Type Regedit in the Run window and then click OK. Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder. Restart your computer. Download a new installer file for iCUE from Corsair.com and reinstall. PC Specs: Motherboard: ROG STRIX Z390-F GAMING CPU: I9-9900k GPU: Geforce 2070 Super PSU: Corsair 850rm 2x RAM Corsair 16 GB DDR4 (total of 32GB) Hope you guys can help. Kind regards, Jeffry