Hi there,
when I'm using my Harpoon RGB wireless via cable everything works fine.
When I try to use it with USB it isn't working. I read forums and found that I need a Mouse Firmware update.
(please see attachment)
The problem is that I cannot do this because ICUE says:
"Plug in the USB wireless receiver to start the update". It is plugged in.
I tried different USB ports. Also I tried the same thing on laptops extra - still the same.
My dongle firmware is "Dongle Firmware v. ?"
I checked if this USB adapter is the one for my mouse - the same S/N.
I have the newest software version of ICUE 3.28.70 also I don't have any problem with my other Corsair devices (I have also Harpoon - cable version).
I already create a ticked but I wonder if U guys can help me out in more simple way?
Thanks in advance.
Best regards
Maciej Kowalczyk
