Dubb Posted February 10, 2012 Share Posted February 10, 2012 Not working: Lights on pump Fan controller 3 out of 4 fan ports Working: Pump Both fans 11419403 I think that should be the product/batch number. Is this a familiar problem? Something I can fix myself? Hopefully someone can help me out. Link to comment Share on other sites More sharing options...
wlw_wl Posted February 10, 2012 Share Posted February 10, 2012 Try the firmware reset procedure, if that doesn't help then all that is left is RMA. Link to comment Share on other sites More sharing options...
Dubb Posted February 10, 2012 Author Share Posted February 10, 2012 I did that as well without any luck. Problem is with RMA is that I bought it off a guy in the US through a forum. (I live in Norway) Don't know if Corsair accepts rma unless I was the original buyer with a receipt and what not. Regardless, shipping overseas would cost me just as much as a brand new one so.. Was hoping for a fix I could do myself. One thing I could do is run the fans attached to the radiator through another fan controller but I would love for it to be working 100% so I don't have to spend more to get this working properly. Link to comment Share on other sites More sharing options...
wlw_wl Posted February 10, 2012 Share Posted February 10, 2012 From Norway you would be shipping to Netherlands not US, and as far as I know they don't care if you're the original buyer, I haven't seen any request to provide a receipt, just S/N if it applies. You can always ask the Customer Care to cover the shipping on the phone, never know, they might say yes. Link to comment Share on other sites More sharing options...
Dubb Posted February 10, 2012 Author Share Posted February 10, 2012 Just presumed it was US, guess I was wrong then. Talked to support and they told me to request rma, which I did. Just have to wait then. Shipping cost the same as long as it's outside of Scandinavia, so if I need to pay shipping myself I'm better of ordering a new one as it will cost approximately the same. Link to comment Share on other sites More sharing options...
wlw_wl Posted February 11, 2012 Share Posted February 11, 2012 Strange prices you have there, mate. Either shipment is extremely expensive or H100 is remarkably cheap, because for me shipping is a bit less than a third of the H100's price - still a lot, but less than for you apparently. Link to comment Share on other sites More sharing options...
Dwy Posted February 11, 2012 Share Posted February 11, 2012 i could ship the h100 from aus to usa for about $30 if i was in a hurry for it to get there >_> they cost more than that. Link to comment Share on other sites More sharing options...
peanutz94 Posted February 11, 2012 Share Posted February 11, 2012 as far as I know they don't care if you're the original buyer, I haven't seen any request to provide a receipt, just S/N if it applies. Corsair warranty applies to the original purchaser. Read the online warranty staement here http://www.corsair.com/support/warranty/ Link to comment Share on other sites More sharing options...
wlw_wl Posted February 11, 2012 Share Posted February 11, 2012 Yeah, and nowhere it says to provide receipt or a copy of it, and even if you provide it, there isn't any name on it, just a date to confirm that the product is still under warranty. The warranty applies to a product, not a buyer, after all. Link to comment Share on other sites More sharing options...
Dubb Posted February 11, 2012 Author Share Posted February 11, 2012 Ordered a brand new one along with some nf-p12 and a fan controller. Can probably use broken one someplace else later. Link to comment Share on other sites More sharing options...
dnoam Posted February 11, 2012 Share Posted February 11, 2012 not working , took out new from the box simply dead not fans , not pump , nothing. 11399403 . Link to comment Share on other sites More sharing options...
parsec Posted February 13, 2012 Share Posted February 13, 2012 Yeah, and nowhere it says to provide receipt or a copy of it, and even if you provide it, there isn't any name on it, just a date to confirm that the product is still under warranty. The warranty applies to a product, not a buyer, after all. From the Corsair warranty that Peanutz provided the link too: Corsair provides a non-transferable warranty to the purchaser of Corsair hardware product purchased from an authorized Corsair reseller... Except where prohibited by applicable local law, this warranty is limited to the original purchaser and is non-transferable... Those are standard terms in the US, non-transferable warranty's are the norm. Your country may have different laws, as mentioned in the second quote, but I don't know about that in your country. I sure don't understand why shipping is so expensive in Europe, after all these years they still have that problem? Or is the government the problem with that? Link to comment Share on other sites More sharing options...
juli4n Posted February 13, 2012 Share Posted February 13, 2012 Ir depends on local law if your warranty is transferable or not. Here in Holland warranty is transferable according to law. If producers or shops state otherwise in their warranty statements, that makes no difference, the law supersedes any statements made in ANY contract that are contrary to the law. So you should check your local law. My guess is that in Norway everything is regulated correctly (as most everything is in Norway) and the warranty is transferable as it should be. Link to comment Share on other sites More sharing options...
Dubb Posted February 13, 2012 Author Share Posted February 13, 2012 Taxes and fees.. Norway is an expensive place to live, but then again we have more money, still.. I got a new H100 today which was working, but not as good as I thought it would.. http://img10.imageshack.us/img10/6927/cputemps.jpg Max temps were during BF3 and current ones are idle temps with only chrome and vuze running. Shouldn't they be lower? I was expecting under 30 for all cores on a stock 2500k. I got nf-p12 pushing and corsair fans which followed with the H100 pulling. Thoughts?! Link to comment Share on other sites More sharing options...
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