Roxils Posted December 29, 2010 Share Posted December 29, 2010 So I just got the 600T. Was starting to put in parts when one of the side panels (proped up agaisnt wall) fell over onto its side, which sheared off ALL FOUR of the "stoppers" on the latches (see picture). Now the latches dont stay in properly and will not keep the side on without a lot of fiddeling and pushing. Is it possible to buy a replacment side panel or latch? I only had the case for less than a day and im absolutely gutted about this :[pouts: Link to comment Share on other sites More sharing options...
Wired Posted December 29, 2010 Share Posted December 29, 2010 RMA the panel (link on the left). Link to comment Share on other sites More sharing options...
Roxils Posted December 30, 2010 Author Share Posted December 30, 2010 Alright I will give that a try. Thanks for the speedy response :) Link to comment Share on other sites More sharing options...
harneyempire Posted December 30, 2010 Share Posted December 30, 2010 Same thing happened to me. Too bad that part is not made of metal. Seems to be the Only Weak Spot on the case. The Side Panel latches. Link to comment Share on other sites More sharing options...
harneyempire Posted December 30, 2010 Share Posted December 30, 2010 I just though of something. All i need is 2 latches. They do pop out. Same thing happened to me as it happened to Roxils. Can't they just send us the latches. The Side panel is fine, i just need 2 latches to pop back in. thks Link to comment Share on other sites More sharing options...
Mach3 Posted January 4, 2011 Share Posted January 4, 2011 Is it possible to just order a new side panel as I looking to mod mine with a side fan & possibly a window. I would like to just make sure if I mess mine up I can get a replacement. Link to comment Share on other sites More sharing options...
Isewake Posted January 4, 2011 Share Posted January 4, 2011 Have you tried emailing Corsair. I asked about a new cage with trays and they sent it to me. I'm sure if you offered to pay for a new side panel, they would accommodate you. Link to comment Share on other sites More sharing options...
harneyempire Posted January 5, 2011 Share Posted January 5, 2011 I email then. Haven't heard from them yet. I'll give them a few more days. Link to comment Share on other sites More sharing options...
harneyempire Posted January 6, 2011 Share Posted January 6, 2011 I just got out the hospital - i had a major asthma attack. I'm doing fine now. I checked my email before going to bed to rest and Corsair customer support is sending me the latches. Man, that made me smile and feel real good inside. Man, did i feel better to read that email from them. I'm 53 years old an i missed this type of American customer service since the 1970s. I'm not sure how much of the case is made here in the USA, but i hope the case is made here. This is America. The United States. We did it before - and we as a people of the USA CAN DO IT AGAIN. I'm buying another case soon for my Wife an later in the year 3 more for my file servers. Thank you Corsair USA USA USA Link to comment Share on other sites More sharing options...
denydog Posted January 6, 2011 Share Posted January 6, 2011 Glad you're feeling better. I agree it's a great feeling when a company's customer support goes the extra mile to get you some small replacement parts. I've had the same experience from several companies recently. They gain a lot of good will for the cost of a few parts and some postage. About Corsair products being made in America... nice to dream. Link to comment Share on other sites More sharing options...
shuffle Posted January 7, 2011 Share Posted January 7, 2011 Yes good to hear you are feeling better harneyempire. As for the USA dream, I think the majority of brits know where you're coming from Corsair are doing a great job though, keep it up! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.