khalmyrdi Posted May 12 Share Posted May 12 My Corsair Gaming k68 Mechanical keyboard -model: RGP0036 is not working. When I plug it in to my PC it just says "CRP DISABLD". I tried resetting my keyboard but it didn't work, I also tried changing the port to no avail. I need help! Link to comment Share on other sites More sharing options...
c-attack Posted May 12 Share Posted May 12 You need to contact Corsair Support so they can send you the FW file and instructions to side load it. The later is fairly simple and available, but getting the right FW file is critical. Using the wrong one will turn your KB into a paperweight. Get a leg up on Support by doing some things in the original ticket. Include your full name and address, even though it’s obviously in your account data. Provide your purchase invoice for the KB, even though this isn’t a warranty claim. Take a picture of the KB serial number and include it in the ticket. Hopefully that gives the responder no choice but to give you what you need first time and not a week of back and forth emails. Link to comment Share on other sites More sharing options...
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