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Corsair One ICUE Fan Speed not responding

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I have been unable to control the fan speed on the case fan on my I200 for a couple of years it has been stuck on 100% and I want to upgrade the fan but I need the speed controls to work. I have reached out to support multiple times in the past and it always goes towards investigating the ICUE software. I think it might be do to a loose connection or a faulty voltage regulator in the CPU Cooling unit.

Screenshot (19).png

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