My corsair void elite dongle headset isnt recognized by pc

[Markoz74747]

when i plug in the dongle it says "usb device not recognized". I tried updating the corsair drivers and it worked for about and hour or so, then i went to dinner and shut off my pc. When i came back, same thing, the dongle wasn't recognized so i tried repeating the process and now iCUE doesn't even detect my headset. I tried about everything but it still doesn't detect it. Also my dongle broke in january, and i repaired it but it's also super sensitive and if i moved too much it would disconnect. It worked fine for months but now it just doesn't get detected

Edited February 9 by Markoz74747