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K 95 Keyboard one Key not Sync

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1: Unplug the keyboard.
2: Press the Esc key
3: While holding the Esc key, plug in the keyboard.
4: Hold the key down for 10 seconds.
5: Release the key.
  this one does not work  
this is the information panel 

WhatsApp Image 2023-02-02 at 00.41.48.jpg

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