ooohderek Posted December 28, 2022 Share Posted December 28, 2022 I submitted a ticket 2005801801 weeks ago regarding a double clicking mouse issue. I haven't gotten a response so I submitted another ticket 2005814791 and still no response. My mouse left button double clicks when I don't intend it to and it's extremely annoying. I had the mouse sent back just a year ago for them to fix and now a different problem has presented itself. Please help. Link to comment Share on other sites More sharing options...
Cochise45 Posted January 6, 2023 Share Posted January 6, 2023 I have the same issue. Link to comment Share on other sites More sharing options...
Niche Posted January 6, 2023 Share Posted January 6, 2023 Same. Support is ghosting me as well. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Jagtech Posted January 7, 2023 Corsair Employee Share Posted January 7, 2023 On 12/27/2022 at 10:26 PM, ooohderek said: I submitted a ticket 2005801801 weeks ago regarding a double clicking mouse issue. I haven't gotten a response so I submitted another ticket 2005814791 and still no response. My mouse left button double clicks when I don't intend it to and it's extremely annoying. I had the mouse sent back just a year ago for them to fix and now a different problem has presented itself. Please help. So sorry for this experience. I do see one of our customer support representatives has replied to your ticket. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Jagtech Posted January 7, 2023 Corsair Employee Share Posted January 7, 2023 7 hours ago, Cochise45 said: I have the same issue. 7 hours ago, Niche said: Same. Support is ghosting me as well. So sorry for this experience. Please do share your ticket numbers and I will be happy to personally assist. We do have a slight backup we are working through due to the holidays. I know this is not an excuse at all and I appreciate your patience and understanding. Link to comment Share on other sites More sharing options...
Hibernian Posted January 7, 2023 Share Posted January 7, 2023 Same issue here also. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mikimbin Posted January 7, 2023 Corsair Employee Share Posted January 7, 2023 Hello, Apologies as we've received an increase of volume on support requests. You are welcome to let us know the ticket numbers so that we can further assist. Link to comment Share on other sites More sharing options...
Tomoxx Posted January 24, 2023 Share Posted January 24, 2023 Hello it's been 2 weeks and im yet to receive an answer on my ticket 2005872477 Link to comment Share on other sites More sharing options...
ooohderek Posted February 23, 2023 Author Share Posted February 23, 2023 @Corsair Mikimbin @Corsair Jagtech please assist with ticket number 2005959062. thanks Link to comment Share on other sites More sharing options...
Mr.Bars Posted February 23, 2023 Share Posted February 23, 2023 @Corsair Mikimbin @Corsair Jagtech Please help me. ticket number #2005952223 Link to comment Share on other sites More sharing options...
ProDyx Posted February 23, 2023 Share Posted February 23, 2023 I also have an old ticket(16 days) -#2005930983 @Corsair Mikimbin @Corsair Jagtech Link to comment Share on other sites More sharing options...
Mattios Posted February 23, 2023 Share Posted February 23, 2023 I have the same issue, I sent through my request weeks ago 2005933775 @Corsair Mikimbin @Corsair Jagtech Link to comment Share on other sites More sharing options...
Juan_Angel Posted February 23, 2023 Share Posted February 23, 2023 I am having the same problem please help me. Ticket number #2005953455 Link to comment Share on other sites More sharing options...
itorca Posted February 26, 2023 Share Posted February 26, 2023 any fix i cant even use my mouse Link to comment Share on other sites More sharing options...
ooohderek Posted March 10, 2023 Author Share Posted March 10, 2023 My ticket got marked as resolved even though I did not receive my warranty mouse after my rma got approved. Please advise! 2005959062 Link to comment Share on other sites More sharing options...
skew Posted March 20, 2023 Share Posted March 20, 2023 @Corsair Mikimbin@Corsair JagtechPls respond to my ticket my work is being delayed #2006012085 Link to comment Share on other sites More sharing options...
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