Can’t use icue

[pmcunha89]

Hi, I have recently bought a commander pro and also 2 SP140 fans. I believe I connected everything the right way, but can’t seem to get it to work. The only way I can set it up is to select a different model of fan, but then I need to tell the system that there’s 6 fans instead of 2 so all the leds work…. This I doing my head in right now 🤬 if someone is kind enough to help me out, I’d really appreciate!! 
 

 

https://ibb.co/q9xhp7R

https://ibb.co/sVG5GSK

https://ibb.co/6sM6nCT

https://ibb.co/z5m2Q9S

https://ibb.co/cQZVm8v

https://ibb.co/74Qv0VG

https://ibb.co/s66CH7T

https://ibb.co/cyMXRsX

[c-attack]

None of those links are active.  However playing the odds....

A "SP-RGB" fan is the original Corsair 5v RGB fan from 5 years ago.  It has 4 center mounted LEDs.  These fans are not compatible with any other fan type and only came in 120mm size.

 

Therefore, if you have the SP-Pro or SP-Elite, these both have 8 center mounted LEDs and are referred to in CUE as "8 LED fan series".  Make sure you designate the right fan type in the Lighting Setup tab for the controller.  

Edited February 23, 2022 by c-attack

[pmcunha89]

6 hours ago, c-attack said:

None of those links are active.  However playing the odds....

A "SP-RGB" fan is the original Corsair 5v RGB fan from 5 years ago.  It has 4 center mounted LEDs.  These fans are not compatible with any other fan type and only came in 120mm size.

 

Therefore, if you have the SP-Pro or SP-Elite, these both have 8 center mounted LEDs and are referred to in CUE as "8 LED fan series".  Make sure you designate the right fan type in the Lighting Setup tab for the controller.  

Thank you for your reply… I have got the SP140 RGB PRO.

That explains why when I select the SP range on Icue it only shows 4 centre mounted LEDs.

But then when I select some fan that has 8 centre mounted LEDs I get it working but with half of the LEDs in one fan and the other half on another (this on Icue, so to have 2 fans working I got to select 4 fans on Icue, if that makes sense?)

 

I attached some photos and a little diagram that I hope it works now..

[pmcunha89]

https://postimg.cc/gallery/4Xj7Cnx

[c-attack]

Unfortunately this usually means one of the fans has a bad LED. The lighting is serial through the fan and controller, so if LED #5 on fan 1 is bad, the lighting usually stops right there. 
 

Set the two SP-Pro to static white. Then swap their RGB connectors on the Lighting Node Core 1<->2. If bottom front fan has a bad spot, the other fan should go dark. Or to put it another way, test both fans in slot 1. One is likely to be full white.  The other not, but this is how you differentiate a setup or controller issue from a fan problem. 
 

If this turns out to be true, either contact Corsair Support from the link at the bottom of the page or it may be faster to get a local replacement through the purchase vendor.