ToniKND Posted January 6, 2022 Share Posted January 6, 2022 When I connect the power supply without turning on the computer I get this icon. When I turn on the computer it disappears and everything works correctly. What is the reason? Thank you very much in advance. Link to comment Share on other sites More sharing options...
c-attack Posted January 7, 2022 Share Posted January 7, 2022 (edited) It’s a general communication error between the LCD top and the software and/or Commander Core. Are you flipping the PSU off when not in use? Your motherboard appears to be supplying active power to itself in that picture while the rest of the PSU supply is inactive (SATA - fans) Most users see this while on the desktop which is a larger issue. Edited January 7, 2022 by c-attack 1 Link to comment Share on other sites More sharing options...
ToniKND Posted January 8, 2022 Author Share Posted January 8, 2022 (Sorry for my English, I use a translator) The triangle appears only when I connect the power supply for the first time and disappears when I turn on the computer. I usually turn off the power supply when I go away. When I turn off the system (Windows) without disconnecting the power supply the triangle does not appear (the ASUS logo in the database stays on). I only get the triangle when I go back and connect the power supply. I have also seen that the triangle only appears at that point if I connect the USB that comes from the LCD screen (attached image). The lights and display work correctly when the computer is on using the ICUE. Thank you very much for replying! best regards and happy new year! Link to comment Share on other sites More sharing options...
c-attack Posted January 8, 2022 Share Posted January 8, 2022 Ok, I think this is happening is when you power the PSU and motherboard back on, this powers the USB port to the LCD, but not the SATA to the Commander Core it wants to communicate with. This is normal and it seems like you don’t have problems when the software is running. I see this sometimes when plugging in new keyboards or other devices on USB power. Most motherboards have a setting that will cut all power to the USB ports when the system is off or in soft power states, but you may not want to turn that off depending on how you use the PC. So there is nothing to worry about here with the AIO or LCD top, but you may want consider not flipping off the PSU at night. While it may save you 0.2W of power, you will likely end up needing a new motherboard battery sooner, rather than later. 1 Link to comment Share on other sites More sharing options...
ToniKND Posted January 9, 2022 Author Share Posted January 9, 2022 Thank you very much for the clarification and for your time. I understand what you are telling me and I will follow your advice. Best regards and thanks again! 😁 Link to comment Share on other sites More sharing options...
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