LuvSicPt.2 Posted November 26, 2021 Share Posted November 26, 2021 Hello, I am trying to figure out how my dongle doesn't work anymore. I am currently stuck in wired mode and would like some help towards my problem -Model Number CA-9011185-NA -ICUE Version v.4.17.244 -Dongle Firmware v.? (it shows a question mark instead of the firmware code, it also shows a red warning sign that says that it wasn't able to connect it) -Headset Firmware v.0.17.149 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Blade Posted November 27, 2021 Corsair Employee Share Posted November 27, 2021 Hello, I am trying to figure out how my dongle doesn't work anymore. I am currently stuck in wired mode and would like some help towards my problem -Model Number CA-9011185-NA -ICUE Version v.4.17.244 -Dongle Firmware v.? (it shows a question mark instead of the firmware code, it also shows a red warning sign that says that it wasn't able to connect it) -Headset Firmware v.0.17.149 Hello LuvSicPt.2, This is a more complex issue than we can easily tackle on the forums, so I have converted this to a ticket on your behalf for the Technical Support team. Please keep an eye on your email, and someone from that team should be reaching out to you soon regarding your dongle firmware issue. Thank you. Link to comment Share on other sites More sharing options...
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